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Sorry, the content of this store can't be seen by a younger audience. Come back when you're older.
Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Top
- 90% Cotton, 10% Polyester
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Size finder didn’t work. Recommended XL for 5’1” , 110, 34c. Knew that was wrong. Went with the small. Arrived fast. Quality is good. Definitely considering buying another. Size small is still too big. For a really tall girl might fit better but that’s probably 5’ 6” or taller. It would be nice to cut the waist band circumference down and maybe make elastic because it’s not nearly as form fitting as one would expect.
Because of size, fit is not tight. Fit is more loose but not baggy. No cleavage shows, but to accentuate the ladies a push up or padding may be desired because it’ll fit more loose than expected.
Design is wonderful. Materials good. Still likely to buy a second one as a back up. That should say enough.
The design and feel of fabric are great.
But even the smallest size was too large
The bottom of the shirt is bigger than it looks online, so the fit is frumpy if you’re not really tall. I ordered this for my fiancé but might have to return it
This sweater looks every bit as good in person as it does in the pics. The site suggest an XL for my desired fit, so thats what I ordered and it fits exactly as I wanted it to. I'm 5'9" and about 190 lbs., slim build with some extra around the middle, and this sweater looks good on me! Fits well in the arms and shoulders with just a little extra space for my belly. The quality seems to be good. It's a lightweight sweater, but all the stitching seems to be first rate. This was my first Oxknit purchase and I will be making more based upon the quality of this garment!
The quality is better than expected, although the item is a bit saggy. I am afraid it cannot be washed properly.
I saw this and knew it was the sweater for me. I took my time buying it, don't know why. I kept coming back to it and wishing I had it. Torture. It is so cute and I always get compliments on it. Very stylish.
I had one order with this shop. I did order some striped warm socks.
I wear a 10 UK or a 44.5 EU. They were advertised as plus minus this size and I have to say that they just fit.
Now my wife and daughter wear them. I would wish that that they were just a little bit larger.
Also postage took quite a while. Of course we are used to very fast deliveries due to other big online companies. I just had to relax a little bit and when they arrived, I was really grateful because they are of an absolute top quality. Shape and colours stay even after several times in the washing machine and even though I would like them to be a little bit larger, I’d probably still buy them.
I would love to buy one of the knitted long sleeve shirts with racing stripes. It is probably just the limited variation of colours that keeps me from ordering immediately. Either one of the colours will grow on me or I just keep on hoping that other colours but black and white will be available in the future.
I saved this shop in my list of favourite shops to come back to, to see what new products they have. I hope the variety will be increased and looking forward to buying from you again!
Goran from Germany
Beautiful sweater, but too small. Contacted Oxknit. Was told to keep it and to pay for shipping to receive a larger size. Been weeks and I have received nothing. Really wanted to love this product.