Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 45% Cotton, 50% Polyester, 5% Spandex
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Channel golden hour vibes in a shirt that radiates pure 70s sunshine.
Turn heads in this retro-inspired gradient knit polo, bursting with warm sunset tones and playful energy. The bold colorblock design—featuring coral red, orange, yellow, and sky blue—mimics a glowing horizon, bringing joy and nostalgia in equal measure.
With a classic polo collar, three-button placket, and soft breathable knit, this shirt delivers both comfort and standout style. Pair it with white denim or tailored shorts and let the retro palette do the talking.
I ordered this shirt in Mid February. It is not April 10th. I still don't have it. Was told it was an issue with their carrier and another would be sent. I still do not have a shipping update. I would not recommend ordering anything from here if you need it within a six week period. I am really disappointed with lack of delivery and the amount of time it takes to get things.
Hi,
Thank you for your feedback and we are sorry for not making you satisfied.
Your new parcel is on its way to you. To protect your privacy, we cannot disclose too much of your order information here, we will reply to your comments by email.
Have a blessed day!
Product exactly as described.
Love this Zip top, and love it with the Tee! Great colors, nice knits, so comfortable.
Love this tee shirt! Comfortable to wear, I love the colors!
This cardigan is amazing, the colours are my favourite (hence buying it) the length is perfect. It stops people in the street to tell me it’s beautiful. If only oxknit dollar wasn’t US!
Definitely stood out with this one. It was slightly oversized to my liking. You should definitely wear it with a long-sleeved undershirt because of the material. It was dope though 💯
She’s takes the cake for me!!! I had her on at work the day we had a celebration. She stood out so loud and beautiful. I named her. “She takes the cake”!!! She’s everything and more. She stands out speaking loud and clear. “It’s me, the beauty “!!!
Love this Zip top, and love it with the Tee! Great colors, nice knits, so comfortable.
This cardigan is amazing, the colours are my favourite (hence buying it) the length is perfect. It stops people in the street to tell me it’s beautiful. If only oxknit dollar wasn’t US!
When I wore this sweater. I had to fight off the women with a stick
Definitely stood out with this one. It was slightly oversized to my liking. You should definitely wear it with a long-sleeved undershirt because of the material. It was dope though 💯