The size is very inaccurate. It s way to big. I ordered size S and it looks like size L. I need to return. Waste of my money and time.
Thanks for your review.
We are truly sorry to hear this and sincerely regret that the item did not meet your expectations. We understand how disappointing this must be.
Please feel free to contact our after-sales support team at support@oxknit.com. We will do our best to provide a suitable solution rather than having you return the item.
The size is very inaccurate. It s way to big. I ordered size S and it looks like size L. I need to return. Waste of my money and time.
Thanks for your review.
We are truly sorry to hear this and sincerely regret that the item did not meet your expectations. We understand how disappointing this must be.
Please feel free to contact our after-sales support team at support@oxknit.com. We will do our best to provide a suitable solution rather than having you return the item.
The size is very inaccurate. It s way to big. I ordered size S and it looks like size L. I need to return. Waste of my money and time.
Thanks for your review.
We are truly sorry to hear this and sincerely regret that the item did not meet your expectations. We understand how disappointing this must be.
Please feel free to contact our after-sales support team at support@oxknit.com. We will do our best to provide a suitable solution rather than having you return the item.
It came flimsy faded, and used looking straight out of the pack. There are no loops for the belt at all.
Thanks for your review.
We’re sorry to hear about the condition of the item you received. All products we ship are brand new and unused. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.
Was excited to receive this cute sweater, but unfortunately it is not anywhere near true to size. I got a small and it looks like an XXL. I am 5'1 and 113 lbs. for reference. I recommend sizing down if you can. I got the smallest size, so I do not have that option.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Was excited to receive this cute sweater, but unfortunately it is not anywhere near true to size. I got a small and it looks like an XL. I am 5'1 and 113 lbs. for reference. I recommend sizing down if you can. I got the smallest size, so I do not have that option.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Quality is decent but rather low than excellent.
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
Was not happy with all 3 items have been customer supporting for awhile now am leery about purchasing
We’re truly sorry that you were disappointed with all three items, especially as a long-time customer. We received your message on July 21 and reached a final resolution with you on July 23. We regret that this experience has made you hesitant to purchase from us again and sincerely appreciate your continued support.
Bought this amazing vibrant sweater in Medium, really should have got a small washed one time and it faded even though I used cold water...so sad
Thanks for your review.
We are very sorry to hear this and truly regret that the item did not meet your expectations.
Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.
This jumper is flimsy and doesn’t hold its shape at all. Stretches to become too long and the neckline folds differently after a few washes and wears.
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
I am very disappointed with my order. I specifically ordered a size Large, but the shirt is extremely oversized—it looks much bigger than a normal Large should be. I double-checked my order, and it clearly shows that I selected a Large. This mistake is very frustrating because I can’t wear the item. Please improve your quality control to ensure customers receive the correct size. I would appreciate a replacement in the correct size or a full refund.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Different quality than what I’m used to from Oxknit. The material is not as soft and the edges around the neck and chest need ironing after washing.
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
I never received my order from over 45 days ago. I had to contact Customer Service to have them send a replacement order two days ago. We’ll see if this replacement order ever comes. Fingers crossed.
Thank you for your review.
We are very sorry that customs held the parcel. To resolve this, we arranged a replacement order for you. We sincerely hope you are satisfied with the items.
We truly apologize again for the inconvenience this has caused.
Everything they have on this site is huge and they don’t make it easy to return. At this point I’m stuck with like 5 humongous sweaters that they won’t take back. I ordered smalls (their smallest size) and every single one of them fits like a large. This company is bullshit. They wouldn’t take “did not fit” as a reason to send back, they wanted me to measure every sweater for them?!??!! WORST CUSTOMER SERVICE!
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
I ordered a medium and it was sized more like a child’s small.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
La maille est très lâche, très mauvaise qualité. J'ai demandé un retour conformément à la loi française mais sans aucune réponse. Je dénonce ce site à la DGCCRF.
We sincerely apologize for this experience. We replied to you on July 28, but we have not yet received a response. Could you please check your inbox as well as your spam or junk folder? We truly hope to help you resolve this issue.
The outfit is cute but runs small. It’s not worth returning so I’ll probably give it away.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
I love the design on this sweater, but the sleeve style is not my favorite. It will look cute with a shirt under it for the fall, though. Oxknit's designs are the bomb, but I wish their sizing was a little more consistent.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Wrong form. It isn't the size but the shape of the shirt. Just wrong. It's always kind of big.
We’re sorry the shirt’s shape and overall fit did not meet your expectations. We understand that the issue is with the cut rather than the labeled size, and we regret that it felt consistently too large. Please contact our customer service team with your order details so we can review the item and assist with a suitable solution.
Beautiful Shirt and Great Service!!!!
Lovely top but too generous in size for me, however customer service was great and they sorted it out very quickly.
Nice Product, Quality Material and good Finishing. Very impressed