Vores politik varer i 30 dage. Venligst behandl returneringen inden for 30 dage efter levering, og venligst tillad 1-2 uger fra det tidspunkt, du sender din returnering, for at den kan blive behandlet.
Du vil modtage en -email, når din returneringsanmodning er blevet behandlet med succes.
Når din returnerede vare er modtaget, og den overholder vores returpolitik, vil vi udstede en refundering til dig via den betalingsmetode, der blev brugt på købstidspunktet.
Bemærk:
Af hygiejnemæssige årsager accepterer vi ikke returnering til ombytning eller refundering for lingeri, undertøj, natøj, badetøj og trusser, medmindre varerne er synligt defekte.
Situations vi refunderer
Produktets problem
Hvis produktet ikke matcher det, du ønsker, eller hvis produktet har et kvalitetsproblem, vil vi behandle en refundering inden for 3 arbejdsdage.
Udsolgt
Hvis produktet, du har købt, er udsolgt, vil vi kontakte dig via email for at tilbyde dig muligheden for enten at få en refundering eller vente på, at det bliver genopfyldt.
PayPal Problemer
Hvis dit PayPal-konto navn og adresse ikke matcher din ordre, sender vi en e-mail til verifikation. Hvis der ikke er noget svar inden for 3 arbejdsdage, vil vi automatisk refundere ordren.
Situationer vi ikke dækker forsendelsesgebyr:
1. Vælg forkert størrelse, forkert stil;
2. Vil ikke/kan ikke lide;
3. Intet galt med produktet, vil bare returnere.
Eventuelle andre spørgsmål kontakt: support@oxknit.com.
Returneringsproces:
Venligst inkluder følgende information i returpakken :
① Ordrenummer og produkt SKU for de varer, du returnerer.
(Lokalt postkontors returnering kun. (du kan pådrage dig importafgifter, og leveringen kan blive forsinket, hvis du vælger ekspres som DHL, UPS, TNT og FEDEX))
② Forsendelseslabel (uden på pakken).
③ Sporingsnummer.
④ Årsager til returnering.
Venligst send en e-mail og bevis for problemet med varen (billede af varens kvalitetsrelaterede problem, forkert størrelse osv.), vi refunderer efter vi har modtaget pakken og inspiceret den.
Hvis returneringen skyldes forbrugeren, skal forbrugeren være ansvarlig for forsendelsesomkostningerne. Den specifikke omkostning skal baseres på det ekspresfirma, du vælger.
Hvis det skyldes vores årsager, er de modtagne varer beskadigede eller forkerte, og forbrugeren skal ikke bære forsendelsesomkostningerne af denne grund.
Tak fordi du handler hos OXKNIT!
- Strikket Top
- 100% bomulds garn
- Uforet
- Regular fit
- Maskinvaskbar
Stof & Pleje
- Delikat Maskinvask ved 30 grader(86℉) med lignende farver.
- Stryg på vrangen ved lav temperatur.
- Opbevar fladt.
- Tør ikke i tørretumbler.
- Bleg ikke.
One of my favorite transitional pieces. So cute on. Runs a little large, so I sized down.
This sweater is what pushed me to finally make my first purchase at OxKnit. It was easy to come to the website and just window-shop, but once I saw this octopus sweater, I knew I needed to own it. I am completely delighted with it in person. Its design is crisp and the sweater is well-fitted. True to size if you follow the sizing guide, and the colors are just perfect. Now how will I stay away from the temptation to buy 10 more OxKnit sweaters?
(Sizing reference: I’m usually a size 16/XL and 210lbs. For this sweater I ordered a 2XL.)
I’m loving these short sleeved sweaters!! They ARE fun, fabulous and have personality. If you want to add some life into your wardrobe, order them. True to size. I take a small and it fit perfectly. I have four different ones now.
I love my sweater it’s so beautiful & soft got so many compliments.
I wore this top the first time and had at least 3 compliments the same day. It is comfy and so pretty. I have worn it with green and white pants and a black and white striped skirt.
Sizes are all over the place with the entire order
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
My daughter loves it. I kinda wish it was mine. Great quality and fit.
I really love this but the length makes it more of a sweater dress (I am 5'8) so I just tucked it under got lots of compliments on it. Wish the body was shorter and it would be a favorite. Good quality and washed well.
It looks nothing like the picture. Its ugly and quality is poor.
Thanks for your review.
We are very sorry to hear this and truly regret that the item did not meet your expectations. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.
Postal sent back. Said we had moved. Nope. I’m still here.
Thank you for your review.
We’re very sorry that the parcel could not be delivered successfully. We’ve sent you an email with the available solutions, so please check your inbox when convenient.