The sweater took an exceptionally long time to arrive. The sizing is way off. I wear size large in everything and I order an XL to be safe and it is very small. This has been very disappointing. The return process is too complicated
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Almost two months have passed, and I haven't received anything. I would like to be contacted via email regarding a refund.
Thank you for your review.
We’re very sorry that your parcel was lost during transit. We understand how frustrating this must be. We will contact you by email shortly to discuss the available solutions.
Beautiful Shirt and Great Service!!!!
Great quality just a little smaller than expected
I like the shirt a lot, my only wish is that it were a little longer, as it hits just (barely) above my waist.