La nostra polizza ha una durata di 30 giorni. Si prega quindi di elaborare il reso entro i termini previsti dalla politica e di attendere 1-2 settimane dal momento in cui si invia il reso per posta affinché venga elaborato.
Riceverai un'e-mail una volta che la tua richiesta di reso sarà stata elaborata correttamente.
Una volta ricevuto l'articolo restituito e verificato che sia conforme alla nostra politica sui resi, emetteremo un rimborso tramite il metodo di pagamento utilizzato al momento dell'acquisto.
Avviso:
Per motivi igienici, a meno che gli articoli non siano visibilmente difettosi, non possiamo offrire rimborsi su biancheria intima e slip.
Situazioni in cui effettuiamo il rimborso
Problema del prodotto
Se il prodotto non corrisponde a quello che desideri o presenta un problema di qualità, elaboreremo un rimborso entro 3 giorni lavorativi.
Esaurito
Se il prodotto acquistato è esaurito, ti contatteremo via e-mail per offrirti la possibilità di scegliere se rimborsarlo o attendere che torni disponibile.
Problemi con PayPal
Se il nome e l'indirizzo del tuo account PayPal non corrispondono a quelli del tuo ordine, ti invieremo un'email di verifica. Se non riceverai risposta entro 3 giorni lavorativi, rimborseremo automaticamente l'ordine.
Situazioni in cui non copriamo le spese di spedizione:
1. Scegli la taglia sbagliata, lo stile sbagliato;
2. Non voglio/mi piace;
3. Il prodotto non presenta alcun problema, voglio solo restituirlo.
Per qualsiasi altra domanda contattare: support@oxknit.com.
Procedura di reso:
Si prega di includere le seguenti informazioni nel pacco di reso:
① Numero dell'ordine e codice SKU del prodotto/degli articoli restituiti.
(Solo reso presso l'ufficio postale locale. (Potresti incorrere in tasse di importazione e la consegna potrebbe subire ritardi se scegli corrieri come DHL, UPS, TNT e FEDEX))
② Etichetta di spedizione (all'esterno del pacco).
3. Numero di tracciamento.
④ Motivi del reso.
Invia un'e-mail e dimostra il problema riscontrato con l'articolo (foto del problema relativo alla qualità dell'articolo, taglia sbagliata, ecc.). Ti rimborseremo dopo aver ricevuto e ispezionato il pacco.
Se il reso è causato dal consumatore, le spese di spedizione saranno a suo carico. L'importo specifico dipenderà dal corriere scelto.
Se per motivi da noi imputabili la merce ricevuta risulta danneggiata o non corretta, il consumatore non è tenuto a sostenere le spese di spedizione per questo motivo.
Grazie per aver fatto acquisti su OXKNIT!
- Polo in maglia
- filato di cotone 100%
- Senza fodera
- Vestibilità regolare
- Lavabile in lavatrice
Tessuto &e cura
- Macchina delicata Lavare a 30 gradi (86℉) con colori simili.
- Stirare al rovescio a bassa temperatura.
- Conservare in piano.
- Non asciugare in asciugatrice.
- Non usare la candeggina.
Il forte stile vintage incontra il selvaggio tocco rockabilly.
Distinguiti con questa polo in maglia ribelle, caratterizzata da due tigri in stile tatuaggio sul petto, affiancate da vivaci rose arancioni su ogni manica. Impreziosita da una stampa leopardata su colletto, polsini e orlo, questa camicia fonde un look retrò con il glamour della giungla.
La morbida maglia nera offre comfort per tutto il giorno, mentre la patta con bottoni e il colletto a punta creano un raffinato contrasto. Perfetto per attirare l'attenzione ai concerti, alle gallerie d'arte o ovunque ti porti il tuo lato selvaggio. Abbinalo a jeans neri o pantaloni a zampa per un look vintage a tutto tondo.
Perfect fit, excellent fabric, very good quality, really satisfied
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Hi, love the idea and the polo itself is cool and really like it but the shape is a bit cylindrical not very flattering and also after washing it it sort of lost its shape and lost a bit of shape too, I like both polos I got but not sure I would get more.
Hi,
Thank you for your honest feedback.
We're glad to hear that you love the design and concept of the polo. We appreciate your concern about the shape and shrinking after washing. Our products are all heat-set after sewing, usually they won't shrink unless high-temperature washed, ironed, or tumble dried. We recommend hand washing at a temperature below 30 degrees for the first-time wash, but you can also machine wash it, but it’s best to dry it flat, and please don't dry it at high temperatures. We apologize for any inconvenience this may have caused. We value your opinion and will take your feedback into consideration for future improvements. Please don't hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing our product.
Best regards,
Customer Service Team
I ordered 2 of the same exact shirts but I only received one shirt quality was good but ran very small please make larger sizes
Hi,
Thank you for your review.
We apologize for any inconvenience you experienced with the sizing of our shirt. We appreciate your feedback and will definitely take it into consideration for future productions. Please don't hesitate to reach out to our customer service team for assistance with sizing options. Thank you for choosing our product!
Have a blessed day!
I ordered a couple items that i really wanted for a video where we were using throwback fashion. Well the package was delivered and the delivery service didnt follow building instructions and my package was stolen. Credit to Oxknit they immediately resent the order. Once again the delivery person didn't follow our building instructions and that package also was stolen. So i never received my item but they did refund the purchase. I really wanted to start buying clothes from them to dictate the style of this web series but im not sure if I'll order again due to the delivery issues. Can't really blame oxknit for the delivery people not following instructions but as a customer was still very disappointed.
Hi,
Thank you for taking the time to leave a review.
We apologize for the inconvenience caused by the delivery issues with your recent order. We understand how frustrating it can be when your package is not delivered as expected.
We suggest adding some delivery details to your shipping address, as sometimes the courier may not pay much attention to the instructions on the building. We truly appreciate your support and we hope to have the opportunity to serve you again in the future.
Thank you for choosing Oxknit.
Have a great day!
The product itself is fantastic. Great fit, great construction, top notch design. The process was not so good. The system defaulted every item I ordered to a size small and I couldn't correct it on my end.
To be fair, once this was communicated, OXKnit intercepted the package and made the corrections, but I didn't know that until I received the order. Also, it took over a month to receive the order.
Again, the product is fantastic, the process was not. That said, I will order from OXKnit again, ultimately, it's worth it.
Hi,
Thank you for taking the time to leave a review.
We apologize for any inconvenience you experienced with the ordering process. We are constantly working to improve our system and we appreciate your feedback.
We are happy to hear that our customer service team was able to assist you and that you would still consider ordering from us again. Thank you for your support and we hope you continue to enjoy our products.
Have a blessed day!
I was honestly surprised by how nice these collared shirts are in person! I’m shocked there aren’t more reviews—they look and feel like something I’d buy at Nordstrom for $200–$400. The quality is incredible, especially for the price.
Best purchase ever. Great quality ships fast from overseas…. I’m going to be broke shopping here😵💫😵💫😵💫😵💫
I love everything about this shirt. The fabric is high quality and soft, the open back is super sexy, as is the deep v-neck in the front. Tons of compliments whenever I wear it.
True to size. I want more styles
Super cute. Had tons of compliments. The off the shoulder look got looser as the day went on. Wish the cut wasn’t so deep.
Very nice shirt.
This dress was definitely not true to size. Maybe mine was mislabeled. I ordered a small and it fits like a large. I will be reselling this on Poshmark. I think it would have looked nice if it was fitted. The baggy look on a knit dress is not the look I was going for.
Unfortunately it’s not as pictured and not a slim fit as I was expecting. I still like it just wish the photo was more representative thaf it’s a looser fit. .
So cute and great quality! I ordered two more pieces after my initial order because I was so pleased.
I am thrilled with my order! I have been disappointed in the past with other companies and the quality of my purchase. Not this one! So cute and great quality.
