Great looking outfit. Checked the sizing on the product information but the product that arrived is two sizes too small. Purchased another product that ran a size larger. I recommend purchasing with the knowledge the product may not be the size you are anticipating.
Thank you for your review.
We are very sorry to hear that the item did not fit as expected. We completely understand how disappointing this can be.
In cases where an item is believed not to match our size chart, we may kindly ask for photos showing the measurements so that we can review the issue carefully.
A size chart is available on each product page for reference. As all garments are measured by hand, a variation of around 2–3 cm is considered normal. For reference, 1 inch equals 2.54 cm.
Please rest assured that if the difference is beyond this range, we will take full responsibility for the issue.
It's beautiful unfortunately unable to wear it as the sizing is too small. Went by your size chart prior to purchase and item is not made to size.
Thank you for your review.
We are very sorry to hear that the item did not fit as expected. We completely understand how disappointing this can be.
In cases where an item is believed not to match our size chart, we may kindly ask for photos showing the measurements so that we can review the issue carefully.
A size chart is available on each product page for reference. As all garments are measured by hand, a variation of around 2–3 cm is considered normal. For reference, 1 inch equals 2.54 cm.
Please rest assured that if the difference is beyond this range, we will take full responsibility for the issue.
The absolute WORST customer experience. Also who can fit into these sizes? A size 2 model?? Their sizing is unrealistic even when referring to the size chart and it will cost you more than the original purchase to return the items. Worst shopping experience ever.
Thanks for your review.
We’re very sorry to hear that the fit did not meet your expectations, and we completely understand your disappointment.
As fit can vary from person to person, we kindly recommend checking the size chart on the product page to choose the most suitable size.
If you believe the item does not match our size chart, please share photos showing the measurements so we can review the issue carefully.
Please note that all garments are measured by hand, so a difference of 2–3 cm is considered normal. For reference, 1 inch equals 2.54 cm.
If the discrepancy is beyond this range, we will take full responsibility.
Unfortunately this item is too small for me. I am US size 12 so I went with an XL. I have purchased two XL sweaters from OxKnit that fit great but this combo is very snug.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. Since fit can vary from person to person, the wearing experience may also differ. We kindly recommend checking the size chart on the product page, as it can help you choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com so we can discuss a proper solution with you.
I love this unique set. The top runs small but the skirt runs large. Overall the quality and unique design outweigh the size issues. I sized up and love the set!