La nostra politica dura 30 giorni. Pertanto, si prega di effettuare il reso entro la durata della politica e di concedere 1-2 settimane dal momento in cui spedisci il reso affinché venga elaborato.
Riceverai un'email una volta che la tua richiesta di reso è stata elaborata con successo.
Una volta che l'articolo reso è stato ricevuto e rispetta la nostra politica di reso, emetteremo un rimborso tramite il metodo di pagamento utilizzato al momento dell'acquisto.
Avviso:
Per motivi igienici, a meno che gli articoli non presentino difetti visibili, non possiamo offrire rimborsi su biancheria intima, slip.
Situazioni in cui rimborsiamo
Problema del prodotto
Se il prodotto non corrisponde a ciò che desideri o presenta un problema di qualità, effettueremo un rimborso entro 3 giorni lavorativi.
Esaurito
Se il prodotto che hai acquistato risulta esaurito, ti contatteremo per offrirti la scelta tra un rimborso o attendere che sia di nuovo disponibile tramite e-mail.
Problemi con PayPal
Se il nome e l'indirizzo del tuo account PayPal non corrispondono a quelli dell'ordine, invieremo un'email per la verifica. Se non riceviamo risposta entro 3 giorni lavorativi, rimborseremo automaticamente l'ordine.
Situazioni in cui non copriamo le spese di spedizione:
1. Scegliere la taglia sbagliata, lo stile sbagliato;
2. Non voler/non piacere;
3. Nulla di sbagliato con il prodotto, solo desiderio di restituirlo.
Per qualsiasi altra domanda, contattare: support@oxknit.com.
Processo di reso:
Si prega di includere le seguenti informazioni nel pacco di reso:
① Numero dell'ordine e SKU del prodotto degli articoli che restituisci.
(Solo resi tramite ufficio postale locale. (potresti incorrere in tasse di importazione e la consegna potrebbe essere ritardata se scegli corrieri espressi come DHL, UPS, TNT e FEDEX))
② Etichetta di spedizione (all'esterno del pacco).
③ Numero di tracciamento.
④ Motivi del reso.
Si prega di inviare un'email e dimostrare il problema dell'articolo (foto del problema di qualità dell'articolo, taglia sbagliata, ecc.), rimborseremo dopo aver ricevuto e ispezionato il pacco.
Se il reso è causato dal consumatore, il consumatore deve essere responsabile delle spese di spedizione. La tariffa specifica dovrebbe basarsi sulla compagnia di spedizione scelta.
Se a causa dei nostri motivi, i beni ricevuti sono danneggiati o non corretti, il consumatore non è tenuto a sostenere le spese di spedizione per questo motivo.
Grazie per aver fatto shopping con OXKNIT!
- Top lavorato a maglia
- filato di cotone 100%
- Senza fodera
- Vestibilità regolare
- Lavabile in lavatrice
Tessuto e cura
- Macchina delicata Lavare a 30 gradi (86℉) con colori simili.
- Stirare al rovescio a bassa temperatura.
- Conservare in piano.
- Non asciugare in asciugatrice.
- Non usare la candeggina.
So many compliments on the.l colours and drawing of the bee has many admiring the sweater.. I tell the to go on Oxknit.com
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
It’s well made & cute but quite long in the torso for a size large
Hi!
Thank you for taking the time to leave us a review.
We apologize for any inconvenience caused and we understand that the sizes may not fit well for some customers. We highly recommend checking our size chart before making a purchase, and if you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
Thank you for your support and have a blessed day!
So many compliments on the.l colours and drawing of the bee has many admiring the sweater.. I tell the to go on Oxknit.com
Love the material as it keeps me quiet warm; but comfortably so. The colours and design of the bee are a big hit!
The first day I wore this shirt a lady stopped me in the street to tell me I had great style.
And I get compliments all the time while I'm on zoom calls at work.
I normally wear a L in American brands. Bought an XL. Fits great through chest and shoulders with some breathing room around the waist.
Fabric is thick - better suited for fall/winter. Not for the heat of summer (but I'm a Canadian who can't handle the heat)
My only critique is that I don't believe this is 100% organic cotton. I think it's a blend with some synthetic fibers because it doesn't breathe like a 100% cotton shirt. But for this price point I do not expect 100% cotton.
Excellent shirt. Love it.
Great material super cute fits great. The colours are beautiful. I super love it. I ordered a 2X. I am 53 and £215. I probably could’ve got a smaller maybe a one X but either way this one fits really nice.
I thought this looked really cute online but wasn't sure how it would turn out, but I was pleasantly surprised! The fabric is good quality and it fits really well. I'm about 125lbs, 5'5" and normally wear a 0-2 and the size small fit me perfectly. On me it's not a crop top at all. I wore it to an event and everyone asked me where zip got it because they loved it.
Delivery was quick and without a problem. (EU). The Polo is a little bit too large, it could be more slim (tight). I ordered M.
Next time I will try S, and hope the fit will be better.
Quality seems to be good, but i havent worn (and washed) it much, so I cant really say a lot…
Thats why I give 4/5.
Dear,
Thank you for your support and affirmation
We apologize for any inconvenience caused and we understand that the sizes may not fit well for some customers. We highly recommend checking our size chart before making a purchase, and if you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Thank you for your support and have a blessed day!
Love this awesome mustard color and love the expression of the cat. The weight of the sweater is surprisingly perfect. Great when it’s warm and when it’s a little cool. So many compliments, most importantly from myself.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
After a few washes, the material still holds up great and pairs well with a pair of chinos or shorts.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Cheap fabrics, way too short and it would me to ship back to china when it came from California. What a waste. This is why I rarely shop online. Don’t buy anything from here.
Dear,
Thank you for taking the time to leave us a review. We apologize for any inconvenience caused and we understand that the sizes may not fit well for some customers. We highly recommend checking our size chart before making a purchase. We take all feedback seriously and will use this to improve our product quality and sizing accuracy.
We understand your frustration with the return process and want to assure you that we do have a 30-day return policy in place. You can find more information on our return policy here: https://www.oxknit.com/pages/return-exchange.
We strive to provide our customers with the best shopping experience possible and we hope to have the opportunity to make things right for you in the future.
Thank you for bringing this to our attention.
Best regard,
Oxknit Customer Service Team
Ordered a shirt, didnt get it. Then they gave me a phone number to call that wasn’t in service and the email they provided was fake. Total scam of a company, am still waiting for my refund. Do not order anything from this awful company! Absolute trash!
Dear valued customer,
Thank you for bringing this to our attention.
We are sorry to hear that you have not received your order. We understand your frustration and apologize for any inconvenience this may have caused.
Upon checking the tracking information, it seems that your parcel may have been lost during shipping. We apologize for this delay and we have arranged a refund for you.
We value your satisfaction and hope to make this right for you.
Thank you for your patience and understanding.
Have a blessed day!