Vår policy gäller i 30 dagar. Vänligen behandla returen inom 30 dagar efter leverans, och vänta 1–2 veckor från det att du skickar in din retur för att den ska behandlas.
Du får ett e-postmeddelande när din returförfrågan har behandlats.
När vi har mottagit din returnerade vara och den uppfyller vår returpolicy kommer vi att utfärda en återbetalning till dig via den betalningsmetod som användes vid köptillfället.
Varsel:
Av hygieniska skäl accepterar vi inte returer för byte eller återbetalning av underkläder, pyjamas, badkläder och trosor om inte varorna är synligt defekta.
Situationer där vi återbetalar
Produktens problem
Om produkten inte matchar dina önskemål eller om det finns ett kvalitetsproblem, återbetalar vi dig inom 3 arbetsdagar.
Slut i lager
Om produkten du köpt är slut i lager kommer vi att kontakta dig via e-post för att erbjuda dig möjligheten att antingen få en återbetalning eller vänta på att varan återkommer.
PayPal-problem
Om ditt PayPal-kontonamn och din adress inte matchar din beställnings konto skickar vi ett e-postmeddelande för verifiering. Om vi inte får något svar inom 3 arbetsdagar återbetalar vi automatiskt beställningen.
Situationer där vi inte täcker fraktkostnader:
1. Välj fel storlek, fel stil;
2. Vill inte ha/gillar inte;
3. Inget fel på produkten, vill bara returnera.
Vid övriga frågor kontakta: support@oxknit.com.
Returprocess:
Vänligen inkludera följande information i returpaketet:
① Ordernummer och produkt-SKU för den/de varor du returnerar.
(Endast returer till det lokala postkontoret. (Du kan tillkomma importskatter och leveransen kan bli försenad om du väljer expressfrakt som DHL, UPS, TNT och FEDEX)
② Fraktetikett (utanför paketet).
③Spårningsnummer.
④ Skäl för retur.
Vänligen skicka ett e-postmeddelande och bevisa problemet med varan (bild på varans kvalitetsproblem, fel storlek etc.). Vi återbetalar pengarna efter att vi har mottagit paketet och inspekterat det.
Om returen orsakas av konsumenten, bör konsumenten ansvara för fraktkostnaden. Den specifika avgiften bör baseras på vilket expressföretag du väljer.
Om de mottagna varorna av våra skäl är skadade eller inte korrekta, och konsumenten inte är skyldig att betala fraktkostnaden av denna anledning.
Tack för att du handlade hos OXKNIT!
- Stickad pikétröja
- 100% bomullsgarn
- Ofodrad
- Normal passform
- Maskintvättbar
Tyg & Vård
- Fintvättsmaskin Tvättas i 30 grader (86℉) med liknande färger.
- Stryk ut och in på låg temperatur.
- Förvara plant.
- Torktumla inte.
- Blek inte.
I’m a slim build, 5’11” and 185 lb male and I usually wear either a medium or large shirt (depending on the material). So for Oxknit, I found that large fits best for me regarding cardigans and polos. I love the material and I usually wear it for church and semi-formal events. Being a teacher for kids ministry, it helps feeling comfortable as possible.
The only flaws is that some of the shirts may end up having semi-quality stitching (out the 6 in order so far only 1 had that problem). Also, the product may take some time shipping (roughly 2-3 weeks), so if you have plans to attend events, plan your orders accordingly.
Overall I like Oxknit.
Thank you for sharing your experience! We’re glad our cardigans and polos keep you comfortable at church and while teaching.
For in-stock items, we usually dispatch within 3–7 days, followed by approximately 7–16 days in transit. Some items in your previous order may have been temporarily out of stock, which could have added to the wait. We’re sorry for any delay and understand how important timing is when ordering for an event.
We’re also sorry one of your shirts had a stitching issue. Please send our customer service team your order details and a photo so we can help.
Fit is smaller than the size. Stitching is low quality.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
The color block simply made me look like I was going to Christmas party dressed as Santa Clause’s kid.
We’re sorry that this design didn’t look the way you expected when worn. The placement and contrast of the colors can create a very different effect depending on the individual fit and styling.
If the item doesn’t work for you, please contact us with your order number so we can review the available after-sales options with you.
I bought this shirt for my husband and it looks/feels like its worth triple the amount I paid for it. I was impressed and it looks really good on my chocolate man.
I absolutely love the shirt. It is so noticeably unique and wel worth every penny. I've already purchased, and will definitely continue to purchase more apparel...
Thank you so much for your kind review.
We’re truly grateful for your support and so happy to hear that you’re pleased with your purchase. Your feedback means a lot to us and encourages us to keep improving.
We hope you continue to enjoy your item, and we look forward to serving you again in the future.
Unwearable due to the collar being made of such thin material.
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
The reviews are really getting me. My review is the complete opposite. I bought another sweater seat in Medium and it looks and fit fantastic. This shirt in Medium fit so tiny that the buttons were pulling across the front. Wayyy too small. So small, I wonder if a large would even fit. 5’5” 145#. But now I’m scared to go any bigger than that.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Its shapeless bc its cheaply made. The pocket and buttons are winky. The buttons are too heavy for the cheap knit and sag the pocket is weirdly sized and unattractive and the button hole is too small the whole thing was horribly disappointing i did this as a test for quality bc the styles are so cute but the quality is unwearable im do glad i did not buy mire.
We’re sorry the garment was so disappointing. We use 100% cotton yarn, which gives the knit a soft, flexible feel rather than a rigid structure. However, that should not leave the garment feeling unwearable.
Some more substantial buttons can be heavier, but their weight should still suit the knit. We’ll share your concerns about the sagging buttons, tight buttonholes, and pocket shape with our product team. Please contact our customer service team with your order details so we can help resolve this.
Unfortunately, unlike the photo, this sweater is BRIGHT orange. Bordering on neon. If you are looking for a deeper fall color, this is NOT the sweater for you. I'd return it if the process wasn't such a pain.
Thanks for your review.
We are very sorry for the disappointment. Slight color differences can sometimes happen because photos and the actual item may appear differently under different lighting conditions and on different screens, especially for knit fabrics. If you feel the color difference is significant, please feel free to send photos to our after-sales email support@oxknit.com, and we will review them and reply within 24 hours.
Sweaters got here quickly. It's not as soft as everybody says. But it was still a decent quality. I think they are a tad overpriced. But I will be exchanging for a different print in a bigger size. :)
I get compliments on this comfy top all the time. I wear it to work in a physical therapy clinic.
i love the sweater pretty and comfy.
I’ve been burned by overseas purchases before but the quality of this KNIT was great!!
It runs a little big but I don’t mind a bigger fit- especially with an item that will likely shrink in the wash. It’s beautiful and soft and I love it. I’m 5’6 @215 lbs. 42D. And I bought a 2x.
I bought a2x. It was a little larger than I’m used to but it still fit great. The quality was spot on. I was scared to order something online bc you don’t always get what you see but these items were just as advertised. Will absolutely be buying from them again. I’m 5’6 and @215 lbs size 42D Love this sweater.
Such a beautiful piece, I'm completely fall in love with this sweater. Beautiful colors and good material
