Vores politik varer i 30 dage. Venligst behandl returneringen inden for 30 dage efter levering, og venligst tillad 1-2 uger fra det tidspunkt, du sender din returnering, for at den kan blive behandlet.
Du vil modtage en -email, når din returneringsanmodning er blevet behandlet med succes.
Når din returnerede vare er modtaget, og den overholder vores returpolitik, vil vi udstede en refundering til dig via den betalingsmetode, der blev brugt på købstidspunktet.
Bemærk:
Af hygiejnemæssige årsager accepterer vi ikke returnering til ombytning eller refundering for lingeri, undertøj, natøj, badetøj og trusser, medmindre varerne er synligt defekte.
Situations vi refunderer
Produktets problem
Hvis produktet ikke matcher det, du ønsker, eller hvis produktet har et kvalitetsproblem, vil vi behandle en refundering inden for 3 arbejdsdage.
Udsolgt
Hvis produktet, du har købt, er udsolgt, vil vi kontakte dig via email for at tilbyde dig muligheden for enten at få en refundering eller vente på, at det bliver genopfyldt.
PayPal Problemer
Hvis dit PayPal-konto navn og adresse ikke matcher din ordre, sender vi en e-mail til verifikation. Hvis der ikke er noget svar inden for 3 arbejdsdage, vil vi automatisk refundere ordren.
Situationer vi ikke dækker forsendelsesgebyr:
1. Vælg forkert størrelse, forkert stil;
2. Vil ikke/kan ikke lide;
3. Intet galt med produktet, vil bare returnere.
Eventuelle andre spørgsmål kontakt: support@oxknit.com.
Returneringsproces:
Venligst inkluder følgende information i returpakken :
① Ordrenummer og produkt SKU for de varer, du returnerer.
(Lokalt postkontors returnering kun. (du kan pådrage dig importafgifter, og leveringen kan blive forsinket, hvis du vælger ekspres som DHL, UPS, TNT og FEDEX))
② Forsendelseslabel (uden på pakken).
③ Sporingsnummer.
④ Årsager til returnering.
Venligst send en e-mail og bevis for problemet med varen (billede af varens kvalitetsrelaterede problem, forkert størrelse osv.), vi refunderer efter vi har modtaget pakken og inspiceret den.
Hvis returneringen skyldes forbrugeren, skal forbrugeren være ansvarlig for forsendelsesomkostningerne. Den specifikke omkostning skal baseres på det ekspresfirma, du vælger.
Hvis det skyldes vores årsager, er de modtagne varer beskadigede eller forkerte, og forbrugeren skal ikke bære forsendelsesomkostningerne af denne grund.
Tak fordi du handler hos OXKNIT!
- Strikket Polo
- 100% bomulds garn
- Uforet
- Regular fit
- Maskinvaskbar
Stof & Pleje
- Delikat Maskine Vask ved 30 grader (86℉) med lignende farver.
- Stryg på vrangen ved lav temperatur.
- Opbevar fladt.
- Tør ikke i tørretumbler.
- Bleg ikke.
Ordered the green sweater with the pink cheetah and it is perfect! I wore it with pink jeans to a party and everyone wanted to know where it came from! I will be ordering again soon!!!
Fits great and gets lots of compliments
Thank you so much for your kind review.
We’re truly grateful for your support and so happy to hear that you’re pleased with your purchase. Your feedback means a lot to us and encourages us to keep improving.
We hope you continue to enjoy your item, and we look forward to serving you again in the future.
I love this sweater, and I didn't let the fact that it is "men's" deter me. It's a super cute sweater for gals, and anyone who loves the pups! Thanks for a stylish and high-quality product. A really fun and unique piece!
Perfect sweaters for fall and Halloween season!
Could not love this top more. Bees are cute, the fit is tailored, not oversized for a sloppy look. Looking forward to making my next order.
I was really excited for these as I've been looking for a good railroad barrel pant. But I can't even get them over my hips. I checked against sizing and bought the ones I thought would fit but they are tiiiiight.
Hello,
Thank you for reaching out. We're sorry to hear that the pants are much tighter than you expected and don't fit comfortably. We apologize for the disappointment.
We have a 30-day return policy. You can find more details here:
https://www.oxknit.com/pages/return-exchange
We provide a size chart on each product page for reference. To help us better understand the sizing issue, could you please share a few photos showing the measurements of the pants, particularly the waist and hip areas?
You can send the photos to support@oxknit.com.
If there is a measurement discrepancy of more than 4 cm (1.5 inches) compared with the size chart, we will take responsibility for the sizing issue and provide an appropriate solution.
Thank you for your cooperation. We'll do our best to help resolve this for you.
Looking forward to your reply. Have a nice day!
I love the style. It always turns heads. Although I do not believe it is a particularly sturdy garment, and it will require care to keep its shape.
And it's too complicated to get a refund. I normally wear a Large but probably would've fit better in XL
Hi,
Thank you for your feedback and we're sorry that the item didn't fit as expected.
We highly recommend checking our size chart before making a purchase, and if you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
We also have a 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange
We'd also be happy to help you find a suitable solution and make the process as easy as possible.
If you'd prefer to try an XL, please contact our after-sales support email: support@oxknit.com.
Thank you for your support and have a blessed day!
Best regard,
Oxknit Customer Service Team
Nice outfits
Me ha encantado la calidad de la falda y el cardigan, es súper agradable y muy cómodo. Perfecto para entretiempo !
I like all the sweaters, and if I could, I would buy them all. Great patterns. They are very comfortable to wear. The sizes match the size chart. I usually wear a size M, but your size S fits me very well.
I debated buying this for months because I don’t trust anything on the internet anymore. I’m so glad I took the risk. It’s adorable, looks boutique-ish, and isn’t scratchy. I love it so much I wore it two days in a row!
I love the material, fit true to size, and I get tons of compliments. Will purchase from them again.