They refuse to refund my money. They did not fulfill this order!
We're sorry to hear that you're dissatisfied with how your order was handled.
After reviewing our email correspondence, we confirmed that you reported receiving only three of the five items ordered. We provided the package weight information, which was consistent with a shipment containing all five items. We also asked whether you could share photos of the original packaging and shipping label to help us investigate, but you were unable to provide them.
We'd also like to clarify that we have not refused to assist you. We previously offered to resend the two reported missing items, but unfortunately, we haven't received a response to that offer.
We're still willing to help resolve this matter. Please feel free to reply to our previous email so we can proceed with a suitable solution.
This retro striped sweater is ADORABLE! It’s soft and stretchy and comfortable. I got SO MANY compliments wearing it.
I ordered the size according to the size chart, but it was too big. The company replaced with without any hassle.
Tout simplement parfait , magnifique et beau tissu
I love this cute black, white and pink sweater. Very girly and sweet.