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Hinweis:
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Produktprobleme
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Situationen, in denen wir die Versandkosten nicht übernehmen:
1. Falsche Größe, falscher Stil gewählt;
2. Möchte/gefällt nicht;
3. Nichts falsch mit dem Produkt, möchte es nur zurückgeben.
Bei weiteren Fragen kontaktieren Sie: support@oxknit.com.
Rückgabeprozess:
Bitte fügen Sie die folgenden Informationen im Rücksendepaket bei:
① Bestellnummer und Produkt-SKU der zurückgesendeten Artikel.
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② Versandetikett (außen am Paket).
③Sendungsverfolgungsnummer.
④ Gründe für die Rücksendung.
Bitte senden Sie eine E-Mail und belegen Sie das Problem mit dem Artikel (Bild des qualitätsbezogenen Problems des Artikels, falsche Größe usw.), wir erstatten Ihnen den Betrag, nachdem wir das Paket erhalten und inspiziert haben.
Wenn die Rücksendung vom Verbraucher verursacht wird, ist der Verbraucher für die Versandkosten verantwortlich. Die genauen Kosten sollten auf dem von Ihnen gewählten Expressunternehmen basieren.
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Vielen Dank für Ihren Einkauf bei OXKNIT!
- Gestricktes Top
- 100% Baumwollgarn
- Ungefüttert
- Reguläre Passform
- Maschinenwaschbar
Stoff & Pflege
- Feinwäsche bei 30 Grad (86℉) mit ähnlichen Farben.
- Auf links bei niedriger Temperatur bügeln.
- Flach lagern.
- Nicht im Trockner trocknen.
- Nicht bleichen.
It’s very cute, but made very small.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Purchased a size L initially. Much too small so sent it back. Ordered a 2X thinking it would be exactly the right size. Unfortunately, still much too small. It’s a shame as the sweater quality is great, and I love the skeletal design. Keeping the 2X as I’m working on getting in better shape, though I’m pretty average overall. If you’re a junior, these probably fit well. But nowhere does the marketing mention the sizing is for juniors. Oxknit has lost a customer in me. Do they really want to lose customers over sizing? Your marketing department needs to do better, and whoever is responsible for sizing needs to live in the real world.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Quality clothing but need to order 2 sizes up
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Love the sweater, but an XL was skin tight on me, whereas they are usually loose and I also fit in large, but as more fitted. This is the only XL that doesn’t fit me. I gave mine away.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
I was not impressed with the quality for the price. I won’t be purchasing again.
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
Great quality, very nice
My husband and I wore our matching oxknit outfits to our recent trip to Ravenna Italy. He was unaware I purchased matching outfits but he happily wore his retro shirt. I think it fit him well.
I have so many Oxknit sweaters at this point, I have lost count. They are always exactly what you'd expect based on the pictures, the quality is amazing. I'm 5'1" and 130 lbs, and small is the right size for me. They do take quite awhile to ship, so be prepared for at least a month before delivery, if you're ordering for a specific event. I check the website daily for new releases.
I have so many Oxknit sweaters at this point, I have lost count. They are always exactly what you'd expect based on the pictures, the quality is amazing. I'm 5'1" and 130 lbs, and small is the right size for me. They do take quite awhile to ship, so be prepared for at least a month before delivery, if you're ordering for a specific event. I check the website daily for new releases.
I absolutely love this sweater. I have so many Oxknit shirts at this point, I have lost count. They do not disappoint and very high quality. They do take awhile to ship, so be prepared for that. If you're ordering one for a specific event, you need to be prepared for at least a month before arrival. I'm 5'1", 130 lbs, and small is the right size for me.
Very disappointed with this shirt. I never even wore it. It was bulky and not a good enhancing fit.
Thank you for your review. We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit and body shapes can vary from person to person, the wearing experience may also differ. Please kindly note that we have an after-sales team ready to help. You may contact us at support@oxknit.com, and we will do our best to provide a suitable solution for you rather than having you keep an item you are unhappy with.
Thank you for sharing your feedback with us. We will make sure to take your comments into consideration for future improvements.
I purchased the olive green cardigan and the buttonholes were stretched and the zipper is crooked and you can see it when zipped up. Material is thin/lightweight. Not good quality and Oxknit will not refund.
Thank you for your review. We are very sorry to hear this and sincerely regret that the quality of the item did not meet your expectations.
We completely understand your disappointment. Please be assured that we strive to provide high-quality items, and we are sorry to hear that this was not reflected in your recent purchase.
We would also like to kindly note that we have already contacted you via email (support@oxknit.com) and provided a suitable solution to resolve this for you. Please kindly check your inbox, as we are more than willing to make this right.
Thank you for sharing your feedback with us. We will make sure to take your comments into consideration for future improvements.
Love your knitwear short tops but I bought 3 jumpers not happy thin and not of good quality
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
I am really disappointed with the sizing of this Men's Green Vintage Countryside Forest Animal Jacquard Knit Sweater . for the past 4yrs I have maintained the Large size it is default for me for any shirts I buy online or store but am really disappointed with Oxknit. the size is more like medium that I bought for my wife which didn't size her and she had to give it out and take mine because mine fitted better.
Around a really good quality fashion statement outfit. but please fix the sizing. how will I be compensated for my wife taking my sweater now?
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
It’s very cute, but made very small.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
