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(1951)

10.5K

262

Horrible fit

These clothes are not as they look in the picture. They arrive looking like secondhand used materials. And they’re also oversized.

Hi,

Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.

We have shown the size chart on the item page, if the size of the received item is not the same as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address support@oxknit.com. And we will responsible for the item if there is over 3cm/1.2 inch of size inaccuracy.

We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange.

Thank you for bringing this to our attention. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day!

Best regard,
Oxknit Customer Service Team

Just ok

I don’t like the way it fit. Period. Feelscheap.

Poor quality

I would not recommend very poor quality runs very, very small and the refund policy is a joke

Dear,

Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.

We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange

Best regard,

Poor quality runs very small

Very very small

Great item not true to size. Very very small

Let customers speak for us