The pattern is cute, and the quality of the fabric seems great. However, I ordered this shirt in a small. I'm 5'3", 130 lbs, and I am not small-chested. I am *swimming* in this shirt; the length goes to my thighs. I could wear it as a dress if it didn't look totally weird to do. Pretty disappointing.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
A big no if you want to return something you don't like or doesn't fit! You're stuck!
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Why do these birds have 3 wings?! Is this some AI designed crap? I ordered two of these sweaters, one for me and one for my daughter before I realized the 3 wing nonsense. Now I can’t unsee it. Stupid.
We are sorry for the inconvenience and understand your concern regarding the bird design.
It is possible that the layers overlapped during the design process, which may have caused the pattern to appear this way. To have this reviewed further, please kindly contact our after-sales team by email for further assistance.
Love these clothes. This arrived bright green where I thought it would be blue. Customer service refused a return claiming it never said blue in the description.
We are sorry for the confusion regarding the color.
You may kindly refer to the detailed product images on our website, where the item is shown as green rather than blue.
After checking the previous communication, we did not refuse your exchange request. We only provided an explanation regarding the product color.
If you would like to further discuss this issue, please feel free to reply to our email, and we will be glad to assist you further.
1st, I own several oxknit shirts, all the same size.
This garment fits WAY smaller than the other like items.
They all take a long shipping time, and you pay extra fees for tarriff charges.
You dont get any response on how to replace for an item that fits.
Thanks for your review.
We are sorry for the inconvenience and understand your concern regarding the fit and replacement process.
After checking, we could not find an order for the owl-pattern item under this email address. We also could not find any previous emails sent from this email address regarding this issue.
Regarding the tariff charges mentioned, we would like to kindly clarify that we have never charged customers any tariff fees. Customers only need to pay the product price and shipping fee at checkout.
If you would like to further discuss this issue, please kindly contact our after-sales email and provide your order number. Our team will check the details and assist you accordingly.
The color is so misrepresented in the photo. It looks black and brown, which is what I expected and wanted. But it's black and orange. Like very orange. But I love squirrels.
Thanks for your review.
We are very sorry to hear this and truly regret that the item did not meet your expectations. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.
Terrible quality and a shocking returns policy basically meant I'll have to keep a jumper I'll never wear. Straight to the op shop
Thank you for your review.
We completely understand your concern, and we would like to kindly clarify that our return policy includes our return address and explains the situations in which the return shipping fee is not covered by us. We always aim to be as transparent as possible, and we are truly sorry if it felt otherwise.
To help make things easier for you, we also offered different options to avoid the return shipping fee, and we appreciate that you chose to keep the item with a partial refund.
If you still prefer to return the item for a full refund, please feel free to contact us, and we will be glad to assist you further.
Unfortunately, I have never received the shirt.
No feedback to my claim so far.
Thank you for your review.
We are sorry for any concern this may have caused.
According to the tracking information, your parcel was marked as delivered on April 10th. After checking, we are sorry that we did not receive any emails from you regarding this issue.
If further assistance is still needed, please feel free to contact us with your order details, and we will be glad to check this further.
The shirt is nice and comfortable, but the heart on it does not look anything like the advertisement I saw on Instagram. The original ad shows one version of the heart element, but the item that was delivered is of lower quality and looks cheap. Very disappointed in this purchase.
The quality is great, the fit perfect, the style fits my body shape & it looks amazing.
The contrast of colors with the unexpected pink is really sharp. A versatile piece. I just don't want you to get one so I will look more unique as a result.
Very shrink able material. Almost unwearable after one wash
I like this sweater but wish I had ordered a size larger. Also, the zipper is on the wrong side for a men's sweater and difficult to use (hard to engage and zips roughly).
It’s a wonderful shirt but the XL was a bit tight and I had to get the 2XL. Customer service was really great and the new size fits wonderfully. Have gotten a lot of great feedback when wearing it.
Mi favorito es muy favorecedor y cómodo queda genial !
Shirt was too small for me. Tried to return it but was told that it would make a great gift for someone and that they would only give me a 15% refund or I could pick a different Shirt. I chose a different shirt in size medium for my girlfriend. Haven't head from them 🤦🏾♂️
Absolutely comfortable and great fitting. Does pull even when laundered according to tag directions but for the price it’s hard to beat
With the orange and white Jordan 1s with the orange black Orioles hat and black jeans . I think I was the nicest dress person where I was. The shirt was perfect.
I bought this top because it was a cute design but it’s not made very well. The boarder between the fox shape and the rest of the knit had multiple threads sticking out which I’d like to pull (so the knit looks neater) but I’m worried that the whole thing will unravel.
Disappointing
I bought this for a themed party. It served that purpose very well. The shirt is of high quality, very comfortable being all cotton, and sizing is accurate. He repeatedly wears it for any occasion or non-occasion now. Unexpectedly, it has become my husband's favourite shirt!
This is so cute and I love the design and quality. However, it is HUGE. I expected it to be form fitting but it is very slouchy and loose and not flattering. I usually wear a medium in shirts, got a small, and it fits like a large.
This short sleeved sweater shirt is so comfy and cute. It fits to size. I'm a repeat customer of OXNKNIT. Highly recommend!
Beautiful and extremely comfortable.
Ich bin sehr zufrieden..Die Kombi passt perfekt und die Qualität ist gut..