Notre politique dure 30 jours. Merci de traiter le retour dans les délais de la politique, et prévoyez 1 à 2 semaines à partir du moment où vous envoyez votre retour pour qu'il soit traité.
Vous recevrez un e-mail une fois que votre demande de retour aura été traitée avec succès.
Dès que votre article retourné aura été reçu, et s'il est conforme à notre politique de retour, nous vous émettrons un remboursement via le mode de paiement utilisé au moment de l'achat.
Remarque :
Pour des raisons d'hygiène, sauf si les articles présentent un défaut visible, nous ne pouvons offrir de remboursement sur les sous-vêtements, les slips.
Situations de remboursement
Problème de produit
Si le produit ne correspond pas à ce que vous souhaitez ou si le produit présente un problème de qualité, nous traiterons un remboursement dans les 3 jours ouvrables.
Rupture de stock
Si le produit que vous avez acheté est en rupture de stock, nous vous contacterons pour vous offrir le choix entre un remboursement ou d'attendre que le produit soit de nouveau en stock par e-mail.
Problèmes avec PayPal
Si le nom et l'adresse de votre compte PayPal ne correspondent pas à ceux de votre commande, nous vous enverrons un e-mail pour vérification. En l'absence de réponse dans les 3 jours ouvrables, nous rembourserons automatiquement la commande.
Situations où nous ne couvrons pas les frais de livraison :
1. Choisir la mauvaise taille, le mauvais style ;
2. Ne pas vouloir/ne pas aimer ;
3. Rien ne va pas avec le produit, juste envie de le retourner.
Pour toute autre question, contactez : support@oxknit.com.
Processus de retour :
Veuillez inclure les informations suivantes dans le colis de retour :
① Numéro de commande et SKU du produit des articles que vous retournez.
(Retour uniquement par la poste locale. (vous pourriez encourir des taxes d'importation et la livraison pourrait être retardée si vous choisissez des services express comme DHL, UPS, TNT et FEDEX))
② Étiquette d'expédition (à l'extérieur du colis).
③ Numéro de suivi.
④ Raisons du retour.
Veuillez envoyer un e-mail et prouver le problème de l'article (photo du problème de qualité de l'article, mauvaise taille, etc.), nous vous rembourserons après avoir reçu et inspecté le colis.
Si le retour est dû au consommateur, ce dernier doit assumer les frais de livraison. Le montant spécifique dépend de la société de transport que vous choisissez.
Si c'est dû à nos raisons, que les marchandises reçues sont endommagées ou incorrectes, le consommateur n'est pas tenu de supporter les frais de livraison pour cette raison.
Merci d'avoir fait vos achats chez OXKNIT !
- Tricoté T-shirts
- Fil 100% coton
- Encolure du col
- Non doublé
- Coupe régulière
- Lavable en machine
Tissu et entretien
- Machine délicate Laver à 30 degrés (86℉) avec des couleurs similaires.
- Repasser à l'envers à basse température.
- Conserver à plat.
- Ne pas sécher en machine.
- Ne pas javelliser.
Un look universitaire épuré dans un vert forêt riche : une superposition rétro classique simplifiée.
Adoptez un style sportif intemporel avec ce pull rétro universitaire en maille pour homme. Confectionné dans un vert forêt profond, il arbore des rayures blanches éclatantes au col, aux poignets et à l'ourlet pour une touche vintage audacieuse. Sa maille légère assure un confort respirant tout en conservant une silhouette structurée et nette.
Qu'il soit associé à un jean, un pantalon ou superposé sur une chemise à col, cet incontournable inspiré des années 70 offre une portabilité quotidienne avec un clin d'œil nostalgique au cool classique du campus.
My husband and I ordered four items from this site. They arrived relatively quickly and were decent quality. Since we were ordering from overseas, we followed the recommendation and ordered larger than our normal size. We could have easily ordered our regular size - these are not the tiny clothes you get from SHEIN or temu. What we got was as pictured and we are happy with the clothes, just should have ordered a size down.
good quality and size was as expected. it was delivered in 1 week to Belgium
Due to their crap Instagram commerce app, i received 2 of these. Tried to return one by emailing or contacting a variety of ways. Clearly they're not interested once it's left their warehouse. So i would be very careful purchasing from them - if you need a different size than the one you receive, forget about it - too risky
I really love the vintage style OXKnit products offer. I really like this sweater. But I think OXKnit has some work to do in terms of delivery of service. First of all, I ordered this nice army green sweater you see here, but that's not what I received. I got the version of this sweater in black. It's nice in black too, so I kept it and ordered another one in green. I will find out if I will finally get the green version when the order arrives. Supposedly that will happen today.
But this brings me to another point about OXKnit. They ship their products from China, which probably has something to do with their ability to offer them for such reasonable prices. This makes the shipping process very slow. That 7-16 window is preceded by a sometimes-lengthy prep phase--and not just when certain items are out of stock, which is usually the reason they give. For example, I ordered a Men's Retro Style Green Knitted Long Sleeve shirt, and they shipped it quickly. That was November 14. Today is December 4. The shirt is still bouncing around in the mail somewhere. And the deplorable Chukou1 site has been remarkably vague about its whereabouts for most of the journey. Apparently it will arrive at some point in the next, I'm guessing, week. It's about a thirty-minute drive from me at present, being sorted by the folks at a USPS hub that has lost packages of mine on many previous occasions. Now, the follies of the USPS are not OXKnit's fault. But that they don't ship larger orders with a better international service for speedier delivery: that is. In a world where things like speed matter, this is something they should care more about. It makes for happier customers. Some of their products are available via Amazon.com; I would urge them to get as many products in as many styles as possible in warehouses that have services like Prime, however much I may detest Jeff Bezos for his union-busting, monopolizing, and ill-treatment of factory workers.
Bottom line: these products are lovely, and as a child of the 1970s, I love them; they're reasonably priced, they look great, what I have gotten from them is well-made and comfortable and fits nicely--these are, in short, good products. But an order place on November 14 should not be floating around in the mail on December 4--not in 2023 (almost 2024). And when I order an army green sweater, I should GET an army green sweater, not a black sweater in the same style. This is a really cool company. They just need to get their act together in some ways. Call this a four-plus star review for product quality, docked (and docked charitably) for the kinds of sorting and shipping issues I have recounted here.
The shirt style and fit is great for a BIG man like me, but the only thing I have problem with is the bottom of the sleeves stretches out too much. With that said I own at least 6 different shirts and plan on purchasing more.
This purchase exceeded my expectations. The fit was perfect. The look and feel…excellent. I wish this particular style came in more colors. I have to say…the pink was a hit.
The Color Just Pops☀️ Zip Up Sweater Is So Comfortable.
Good quality shirt and a thicker fabric than I expected. I wish they made XS sizes.
1st Day of School 🎒🏫 2025-2026
It's soooooo cute 🥰! Thank you.
I am a mushroom fan, and love your sweater. The design is simple and graphic. The cotton fabric is soft and nice to wear. Thanks for sharing your designs.
I love this top. The fit runs larger than expected which is too bad because I ordered the smallest size. It’s so cute, I’ll wear it anyway. It arrived quickly and the tracking link was updated daily so I could tell where my package was.
Hi,
We're thrilled to hear that you love our items. We're sorry to hear that the fit was larger than expected, but we're glad to hear that you'll still be able to wear it. Thank you for your feedback about the sizing. We'll definitely take this into consideration for future products.
Thanks for your support!
This outfit is super cute. It arrived quickly and fits as expected. I do have to hike the skirt up to cover my midriff but I could tell that would be the case from the product images. I love it!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I loved my oxnit fit!!!❤️🔥❤️🔥❤️🔥❤️🔥 and it fits perfectly and it came in a timely manner, I got another one a week later!!!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I was hesitant, it was I surprised. I ordered a medium and it fit so well. True to size and I washed and air dried it, and the fabric kept its shape and did not shrink! Will definitely buy again.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
