La nostra politica dura 30 giorni. Pertanto, si prega di effettuare il reso entro la durata della politica e di concedere 1-2 settimane dal momento in cui spedisci il reso affinché venga elaborato.
Riceverai un'email una volta che la tua richiesta di reso è stata elaborata con successo.
Una volta che l'articolo reso è stato ricevuto e rispetta la nostra politica di reso, emetteremo un rimborso tramite il metodo di pagamento utilizzato al momento dell'acquisto.
Avviso:
Per motivi igienici, a meno che gli articoli non presentino difetti visibili, non possiamo offrire rimborsi su biancheria intima, slip.
Situazioni in cui rimborsiamo
Problema del prodotto
Se il prodotto non corrisponde a ciò che desideri o presenta un problema di qualità, effettueremo un rimborso entro 3 giorni lavorativi.
Esaurito
Se il prodotto che hai acquistato risulta esaurito, ti contatteremo per offrirti la scelta tra un rimborso o attendere che sia di nuovo disponibile tramite e-mail.
Problemi con PayPal
Se il nome e l'indirizzo del tuo account PayPal non corrispondono a quelli dell'ordine, invieremo un'email per la verifica. Se non riceviamo risposta entro 3 giorni lavorativi, rimborseremo automaticamente l'ordine.
Situazioni in cui non copriamo le spese di spedizione:
1. Scegliere la taglia sbagliata, lo stile sbagliato;
2. Non voler/non piacere;
3. Nulla di sbagliato con il prodotto, solo desiderio di restituirlo.
Per qualsiasi altra domanda, contattare: support@oxknit.com.
Processo di reso:
Si prega di includere le seguenti informazioni nel pacco di reso:
① Numero dell'ordine e SKU del prodotto degli articoli che restituisci.
(Solo resi tramite ufficio postale locale. (potresti incorrere in tasse di importazione e la consegna potrebbe essere ritardata se scegli corrieri espressi come DHL, UPS, TNT e FEDEX))
② Etichetta di spedizione (all'esterno del pacco).
③ Numero di tracciamento.
④ Motivi del reso.
Si prega di inviare un'email e dimostrare il problema dell'articolo (foto del problema di qualità dell'articolo, taglia sbagliata, ecc.), rimborseremo dopo aver ricevuto e ispezionato il pacco.
Se il reso è causato dal consumatore, il consumatore deve essere responsabile delle spese di spedizione. La tariffa specifica dovrebbe basarsi sulla compagnia di spedizione scelta.
Se a causa dei nostri motivi, i beni ricevuti sono danneggiati o non corretti, il consumatore non è tenuto a sostenere le spese di spedizione per questo motivo.
Grazie per aver fatto shopping con OXKNIT!
- Polo in maglia
- filato di cotone 100%
- Senza fodera
- Vestibilità regolare
- Lavabile in lavatrice
Tessuto e cura
- Macchina delicata Lavare a 30 gradi (86℉) con colori simili.
- Stirare al rovescio a bassa temperatura.
- Conservare in piano.
- Non asciugare in asciugatrice.
- Non usare la candeggina.
Ordered XXL, largest available size. Did not machine dry. But shirt was way too small, I looked like an overstuffed sausage. Unfortunate because I did like the style but it is unwearable for me.
Hi,
We're sorry to hear that the cardigan did not fit as expected. We appreciate your feedback and apologize for any inconvenience caused. Our team will take note of this and work on providing larger sizes in the future. Thank you for giving our product a try and we hope to have the opportunity to serve you better in the future.
Have a great day!
Love the style and colors. My only issue is that after you wash it the sleeves and collar lose a little bit of their structure. Nice that it’s Lightweight as it keeps you cool in summer but could be a little heavier weight.
Hi,
Thank you for your review! We're glad to hear that you love the style and colors of our item. We appreciate your feedback about the sleeves and collar losing a bit of their structure after washing. We will definitely take this into consideration for future improvements. We're happy to know that the lightweight material keeps you cool in the summer. Thank you for choosing our product!
Best regard,
Oxknit Customer Service Team
The quality of this product is so good and no matter of the size or materos true as described.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Product seems it made of cheap material...and I didnt like it. if I could return it without any hassles I would.
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange.
Thank you for bringing this to our attention. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day!
Best regard,
Oxknit Customer Service Team
Nice shirt, I wear a medium size and this shirt fits true to size, I washed it in cold water and air dried it, color didn’t fade. Satisfied with my purchase.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I too was concerned about what I'd receive in my first order from Oxknit, until it arrived (and in a reasonable timeframe). I haven't worn it outside since then as it hasn't been cool enough yet in the desert southwest - that's how heavyweight this shirt is. I did however toss it in a saddlebag and take it to show some friends who share the same color affinity, and they were all impressed. The only thing keeping it from 5-stars is that I haven't worn it riding yet, but it is true to size and I washed it once casually to erase shipping creases and it looks great!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Will definitely order again. Received order in about 7days. Tracking is definitely an issue though. I ordered directly from Oxnit, however you can purchase on Amazon if you have any reservations.
I just received my shirts and they did not disappoint. The quality was amazing. And the fit is awesome. I was skeptical ordering at first but I took a chance and I'm highly satisfied. I ordered the extra large and I could have ordered the 2X but I'm still comfortable with this shirt. Very good quality. I will be ordering more
Just recently attended my 30th high school reunion and wore this shirt. Sooo many old friends asking how I scored such a cool shirt. But where’d the matching shorts go??
This is my 5th OXKnit - and I'll be ordering more for sure. It's well made - and I love the look.
I've seen OXKnit's ads for a while now and the designs always catch my eye. Cool with a retro vibe. I finally ordered a few including this one - saw how great they were - and then ordered a few more... I have 5 so far... The quality is amazing and the price is perfect. I would have ordered another one today - but the one I wanted was already sold out.