Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Top
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Bold, cheeky, and irresistibly fun.
Turn heads and melt hearts with this vibrant green pullover sweater, featuring an oversized graphic of a French bulldog in standout red glasses. The playful artwork channels pure personality—equal parts sass and charm—making it an instant conversation starter.
Soft knit texture and a classic crew neckline keep it easy to wear and layer. Perfect for chill weekends, dog-walk strolls, or whenever your outfit needs a boost of joy.
For lovers of bold color, pups, and a little bit of mischief.
Na
I love the fact that it’s playful yet seriously cute. This sweater got so many compliments. The color is such a beautiful green. Trust me it’s beyond an eye catcher, it’s definitely a show stopper.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
This sweater arrived and I was so excited, but when I opened the package it looked like it was a child’s size! So small and VERY short. I ordered an XL! Very disappointed. Will think twice before ordering here again.
Dear,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page. If the size of the received item is not similar as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address support@oxknit.com. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy.
Best regard,
Oxknit Customer Service Team
Very stylish looks good with shoes or sneakers.
This is a great shirt for fans of polka dots...I am wondering why they chose to not make the dots line up on the front. In any case, I love the shirt and get compliments every time I wear it.
I am so impressed with this item! It was 100% worth the price and is incredibly well made. The embroidery is top notch and it's absolutely adorable. If you're on the fence about this item, BUY IT! You won't be disappointed.
Pretty nice, haven’t worn it yet
It’s light, it’s fun, it makes everyone smile. The 100% cotton feels perfect, soft, breathable, easy to care for. Washes okay too.
Fit and feel good. Lots of compliments
This shirt is adorable and the fabric is top notch! Like a lightweight sweater. I bought an extra large per the reviews and the size chart, and wanting a looser fit. I could probably size down and it would still fit great, but I have a bit of a tummy I don’t want to accentuate. I bought four tops from this site and want more!
My stats: 177 pounds, 5’7, slim build. Hope this helps you decide to check your cart out. You won’t be disappointed.
I ordered an XL, and it is snug. I usually order a large, but I wanted a lose fit.
Decent quality, product is as advertised. Long shipping time...comes from China.
This sweater is so cute. I love the colour, fit, and style.