La nostra politica dura 30 giorni. Si prega di elaborare il reso entro 30 giorni dalla consegna e di consentire 1-2 settimane dal momento in cui si invia il reso affinché venga elaborato.
Riceverai un'email una volta che la tua richiesta di reso è stata elaborata con successo.
Una volta ricevuto l'articolo restituito, e se rispetta la nostra politica di reso, ti rimborseremo tramite il metodo di pagamento utilizzato al momento dell'acquisto.
Avviso:
Per motivi igienici, a meno che gli articoli non siano visibilmente difettosi, non accettiamo resi per cambio o rimborso per Lingerie, biancheria intima, pigiami, costumi da bagno e slip.
Situazioni in cui rimborsiamo
Problema del prodotto
Se il prodotto non corrisponde a ciò che desideri o se il prodotto presenta un problema di qualità, elaboreremo un rimborso entro 3 giorni lavorativi.
Esaurito
Se il prodotto che hai acquistato è esaurito, ti contatteremo via email per offrirti l'opzione di ricevere un rimborso o attendere il riassortimento.
Problemi con PayPal
Se il nome e l'indirizzo del tuo account PayPal non corrispondono a quelli del tuo ordine, invieremo un'email per la verifica. Se non riceviamo risposta entro 3 giorni lavorativi, rimborseremo automaticamente l'ordine.
Situazioni in cui non copriamo le spese di spedizione:
1. Scelta della taglia sbagliata, stile sbagliato;
2. Non voglio/piace;
3. Nessun problema con il prodotto, voglio solo restituirlo.
Per ulteriori domande contattare: support@oxknit.com.
Processo di restituzione:
Si prega di includere le seguenti informazioni nel pacco di restituzione :
① Numero dell'ordine e SKU del prodotto degli articoli che restituisci.
(Restituzione solo presso l'ufficio postale locale.(potresti incorrere in tasse d'importazione e la consegna potrebbe essere ritardata se scegli espressi come DHL, UPS, TNT e FEDEX))
② Etichetta di spedizione (fuori dal pacco).
③Numero di tracciamento.
④ Motivi per il reso.
Si prega di inviare un'email e dimostrare il problema dell'articolo (foto del problema di qualità dell'articolo, taglia errata, ecc.), rimborseremo dopo aver ricevuto il pacco e ispezionato.
Se il reso è causato dal consumatore, il consumatore deve essere responsabile della spesa di spedizione. La spesa specifica dovrebbe essere basata sulla compagnia espressa che scegli.
Se a causa delle nostre ragioni, i beni ricevuti sono danneggiati o non corretti, il consumatore non è tenuto a sostenere la spesa di spedizione per questo motivo.
Grazie per aver acquistato con OXKNIT!
- top in maglia
- 100% filato di cotone
- Senza fodera
- Vestibilità regolare
- Lavabile in lavatrice
Tessuto & Cura
- Lavaggio delicato in macchina Lavare a 30 gradi (86℉) con colori simili.
- Stirare al rovescio a bassa temperatura.
- Conservare in piano.
- Non asciugare in asciugatrice.
- Non candeggiare.
I bought a2x. It was a little larger than I’m used to but it still fit great. The quality was spot on. I was scared to order something online bc you don’t always get what you see but these items were just as advertised. Will absolutely be buying from them again. I’m 5’6 and @215 lbs size 42D Love this sweater.
Paying for shipping is to return is way too difficult and expensive. Now stuck with a shirt that’s too big
Thanks for your review.
We are truly sorry to hear this and sincerely regret that the size did not meet your expectations. We understand how disappointing this must be.
Please feel free to contact our after-sales support team at support@oxknit.com. We will do our best to provide a suitable solution rather than having you return the item.
SO cute on the site, but in person, not so much.
The sizing is weird. The body is snug, but the top part and shrug part are way too big.
It is unwearable and would cost too much to return it.
Complete waste of money.
The things I bought a year or two ago were true to size and much better quality. Unfortunately, I think something has changed at Oxknit, and not for the better.
We’re sorry to hear that the fit and quality of this item didn’t meet your expectations, especially compared with the OXKNIT pieces you purchased in the past. We understand how disappointing it is when the proportions feel inconsistent and make the item difficult to wear.
Please send a few photos showing the fit issue, along with your order information, to our customer service email. Our team can review the situation in detail and see what solution may be available for you.
I ordered a small and it fit more like a large!! I looked online to see if I could reorder but in an even smaller size but small is the smallest and it is still quite big! Cute though!!! Love the quality but sizing is major off.
We’re sorry the sizing was much larger than you expected. We understand how frustrating that can be, especially when the smallest available size still doesn’t provide the fit you were looking for.
We appreciate your feedback on both the sizing and the quality, and we’ll pass your comments along to our product team as we continue improving our size range and fit.
I officially have an Oxknit section in my closet. The designs are incredible with vibrant colors and a unique uplifting vibe! Well made and comfy too!
I get compliments on this comfy top all the time. I wear it to work in a physical therapy clinic.
i love the sweater pretty and comfy.
I’ve been burned by overseas purchases before but the quality of this KNIT was great!!
It runs a little big but I don’t mind a bigger fit- especially with an item that will likely shrink in the wash. It’s beautiful and soft and I love it. I’m 5’6 @215 lbs. 42D. And I bought a 2x.
I bought a2x. It was a little larger than I’m used to but it still fit great. The quality was spot on. I was scared to order something online bc you don’t always get what you see but these items were just as advertised. Will absolutely be buying from them again. I’m 5’6 and @215 lbs size 42D Love this sweater.
Such a beautiful piece, I'm completely fall in love with this sweater. Beautiful colors and good material
I’m really impressed with the Men’s Grey Retro Minimalist Heart Embroidered Polo Knit Shirt. The grey color gives it a clean, timeless look, while the small heart embroidery adds a unique touch without being too flashy. I really like the retro-inspired design because it gives the shirt a stylish, laid-back feel that works well with different outfits.
The knit material feels comfortable and lightweight, making it easy to wear throughout the day. The fit is flattering without feeling too tight, and the polo collar gives it a slightly more polished appearance than a standard T-shirt. I can easily see myself wearing this with jeans, chinos, or even a nice pair of sneakers for a casual streetwear look.
Overall, this is a great addition to the wardrobe for anyone who likes minimalist fashion with a little personality. The quality, comfort, and design make it a versatile piece that can be dressed up or down. Definitely a shirt I would recommend.
I never got my stuff ,sent a complaint ,nobody reverted
Not true size. I would recommend to go up at least two sizes. Besides the horrible sizing, it was good quality
This one is very good quality. Thick and extremely comfortable! My 2nd purchase of other shirts seems lower quality
I get compliments on this comfy top all the time. I wear it to work in a physical therapy clinic.
