I was really looking forward to this purchase, especially since I love everything else I have bought from this company. It’s VERY thin material and not the greatest quality. Whereas everything else I have gotten from here has been beautiful, warm, and pretty high quality.
Hi,
Thank you for taking the time to leave a review.
We're sorry to hear that the jacket did not meet your expectations. We always strive to provide high-quality products for our customers. We appreciate your feedback and will definitely take it into consideration for future improvements.
If you would like to discuss further, please don't hesitate to reach out to our customer service team. We value your satisfaction and hope to have the opportunity to make it right for you.
Best regard,
Oxknit Customer Service Team
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Love this Zip top, and love it with the Tee! Great colors, nice knits, so comfortable.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Zipper broke before wearing.
Dear,
We sincerely apologize for the inconvenience caused.
We have a strict quality control before items are packed and shipped. If your items come with bad quality, please feel free to contact our email address: support@oxknit.com with your order number and photos of the defective parts. After we confirm the issue, we will provide a reasonable solution for you.
Best regards.
Best Knittwear jacket.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!