Ons beleid duurt 30 dagen. Verwerk de retournering dus binnen de beleidsduur, en houd rekening met 1-2 weken vanaf het moment dat je je retournering verzendt voordat deze wordt verwerkt.
Je ontvangt een e-mail zodra je retourneringsverzoek succesvol is verwerkt.
Zodra je geretourneerde artikel is ontvangen en voldoet aan ons retourbeleid, zullen we een terugbetaling uitvoeren via de betaalmethode die bij aankoop is gebruikt.
Opmerking:
Vanwege hygiënische redenen kunnen we, tenzij de artikelen zichtbaar defect zijn, geen terugbetalingen aanbieden op ondergoed, slips.
Situaties waarin we terugbetalen
Probleem met het product
Als het product niet overeenkomt met wat je wilt of het product een kwaliteitsprobleem heeft, zullen we binnen 3 werkdagen een terugbetaling verwerken.
Uitverkocht
Als het product dat je hebt gekocht uitverkocht was, zullen we contact met je opnemen en je de keuze bieden om ofwel een terugbetaling te ontvangen of te wachten totdat het weer op voorraad is via e-mail.
PayPal Problemen
Als de naam en het adres van uw PayPal-account niet overeenkomen met die van uw bestelling, sturen we een e-mail ter verificatie. Als er binnen 3 werkdagen geen antwoord komt, zullen we de bestelling automatisch terugbetalen.
Situaties waarin we de verzendkosten niet dekken:
1. Verkeerde maat, verkeerde stijl gekozen;
2. Wil niet/heeft geen zin;
3. Er is niets mis met het product, maar wil het toch retourneren.
Voor andere vragen neem contact op met: support@oxknit.com.
Retourproces:
Voeg de volgende informatie toe in het retourpakket:
① Bestelnummer en product SKU van het/de artikel(s) dat u retourneert.
(Alleen retour via het lokale postkantoor. (u kunt invoerbelastingen krijgen en de levering kan vertraagd worden als u expresdiensten zoals DHL, UPS, TNT en FEDEX kiest))
② Verzendlabel (buiten het pakket).
③ Tracknummer.
④ Redenen voor retour.
Stuur een e-mail en bewijs het probleem met het artikel (foto van kwaliteitsgerelateerd probleem van het artikel, verkeerde maat, enz.), we'll refund after we ontvangen en gecontroleerd hebben het pakket.
Als de retournering wordt veroorzaakt door de consument, moet de consument verantwoordelijk zijn voor de verzendkosten. De specifieke kosten moeten gebaseerd zijn op het koeriersbedrijf dat u kiest.
Als het door onze redenen komt, zijn de ontvangen goederen beschadigd of niet correct, en hoeft de consument niet de verzendkosten te dragen om deze reden.
Bedankt voor het winkelen bij OXKNIT!
- Gebreide polo
- 100% katoenen garen
- Ongevoerd
- Normale pasvorm
- Machinewasbaar
Stof & Verzorging
- Delicate machine Wassen op 30 graden (30°C) met soortgelijke kleuren.
- Binnenstebuiten strijken op lage temperatuur.
- Plat bewaren.
- Niet in de droogtrommel drogen.
- Niet bleken.
Een stoere vintage flair gecombineerd met een wild rockabilly randje.
Maak een statement met deze rebelse gebreide polo met twee tijgers in tattoo-stijl op de borst, geflankeerd door feloranje rozen op elke mouw. Geaccentueerd met luipaardprint op de kraag, manchetten en zoom, combineert dit shirt retro-uitstraling met jungle-glamour.
De zachte zwarte gebreide stof biedt de hele dag comfort, terwijl de knoopsluiting en scherpe kraag een verfijnd contrast creëren. Perfect om de aandacht te trekken bij concerten, galerieën of waar je wilde kant je ook brengt. Combineer hem met een zwarte denim of een flared broek voor een stoere vintage look.
Perfect fit, excellent fabric, very good quality, really satisfied
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Hi, love the idea and the polo itself is cool and really like it but the shape is a bit cylindrical not very flattering and also after washing it it sort of lost its shape and lost a bit of shape too, I like both polos I got but not sure I would get more.
Hi,
Thank you for your honest feedback.
We're glad to hear that you love the design and concept of the polo. We appreciate your concern about the shape and shrinking after washing. Our products are all heat-set after sewing, usually they won't shrink unless high-temperature washed, ironed, or tumble dried. We recommend hand washing at a temperature below 30 degrees for the first-time wash, but you can also machine wash it, but it’s best to dry it flat, and please don't dry it at high temperatures. We apologize for any inconvenience this may have caused. We value your opinion and will take your feedback into consideration for future improvements. Please don't hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing our product.
Best regards,
Customer Service Team
I ordered 2 of the same exact shirts but I only received one shirt quality was good but ran very small please make larger sizes
Hi,
Thank you for your review.
We apologize for any inconvenience you experienced with the sizing of our shirt. We appreciate your feedback and will definitely take it into consideration for future productions. Please don't hesitate to reach out to our customer service team for assistance with sizing options. Thank you for choosing our product!
Have a blessed day!
I ordered a couple items that i really wanted for a video where we were using throwback fashion. Well the package was delivered and the delivery service didnt follow building instructions and my package was stolen. Credit to Oxknit they immediately resent the order. Once again the delivery person didn't follow our building instructions and that package also was stolen. So i never received my item but they did refund the purchase. I really wanted to start buying clothes from them to dictate the style of this web series but im not sure if I'll order again due to the delivery issues. Can't really blame oxknit for the delivery people not following instructions but as a customer was still very disappointed.
Hi,
Thank you for taking the time to leave a review.
We apologize for the inconvenience caused by the delivery issues with your recent order. We understand how frustrating it can be when your package is not delivered as expected.
We suggest adding some delivery details to your shipping address, as sometimes the courier may not pay much attention to the instructions on the building. We truly appreciate your support and we hope to have the opportunity to serve you again in the future.
Thank you for choosing Oxknit.
Have a great day!
The product itself is fantastic. Great fit, great construction, top notch design. The process was not so good. The system defaulted every item I ordered to a size small and I couldn't correct it on my end.
To be fair, once this was communicated, OXKnit intercepted the package and made the corrections, but I didn't know that until I received the order. Also, it took over a month to receive the order.
Again, the product is fantastic, the process was not. That said, I will order from OXKnit again, ultimately, it's worth it.
Hi,
Thank you for taking the time to leave a review.
We apologize for any inconvenience you experienced with the ordering process. We are constantly working to improve our system and we appreciate your feedback.
We are happy to hear that our customer service team was able to assist you and that you would still consider ordering from us again. Thank you for your support and we hope you continue to enjoy our products.
Have a blessed day!
This purchase exceeded my expectations. The fit was perfect. The look and feel…excellent. I wish this particular style came in more colors. I have to say…the pink was a hit.
The Color Just Pops☀️ Zip Up Sweater Is So Comfortable.
Good quality shirt and a thicker fabric than I expected. I wish they made XS sizes.
1st Day of School 🎒🏫 2025-2026
It's soooooo cute 🥰! Thank you.
I am a mushroom fan, and love your sweater. The design is simple and graphic. The cotton fabric is soft and nice to wear. Thanks for sharing your designs.
I love this top. The fit runs larger than expected which is too bad because I ordered the smallest size. It’s so cute, I’ll wear it anyway. It arrived quickly and the tracking link was updated daily so I could tell where my package was.
Hi,
We're thrilled to hear that you love our items. We're sorry to hear that the fit was larger than expected, but we're glad to hear that you'll still be able to wear it. Thank you for your feedback about the sizing. We'll definitely take this into consideration for future products.
Thanks for your support!
This outfit is super cute. It arrived quickly and fits as expected. I do have to hike the skirt up to cover my midriff but I could tell that would be the case from the product images. I love it!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I loved my oxnit fit!!!❤️🔥❤️🔥❤️🔥❤️🔥 and it fits perfectly and it came in a timely manner, I got another one a week later!!!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I was hesitant, it was I surprised. I ordered a medium and it fit so well. True to size and I washed and air dried it, and the fabric kept its shape and did not shrink! Will definitely buy again.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
