I am very disappointed with my order. I specifically ordered a size Large, but the shirt is extremely oversized—it looks much bigger than a normal Large should be. I double-checked my order, and it clearly shows that I selected a Large. This mistake is very frustrating because I can’t wear the item. Please improve your quality control to ensure customers receive the correct size. I would appreciate a replacement in the correct size or a full refund.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.