Oxknit er en eksklusiv forhandler av klær på nett &.
Vi selger kun 100 % autentiske varer som vi er lisensierte forhandlere av.
Våre ansatte er opplært til å hjelpe deg med alle spørsmål angående 2222226.[t]e. support@oxknit.com with spørsmål, vil vi svare på e-posten din innen 24–48 timer, og svartiden kan bli forsinket i 1–3 dager i ferier.
OXknit Apparel Limited
Adresse: Rom 323-A238, Building 1, No. 1963, Huaguan Road, Tianhe District, Guangzhou (kun kontor)
The absolute WORST customer experience. Also who can fit into these sizes? A size 2 model?? Their sizing is unrealistic even when referring to the size chart and it will cost you more than the original purchase to return the items. Worst shopping experience ever.
Thanks for your review.
We’re very sorry to hear that the fit did not meet your expectations, and we completely understand your disappointment.
As fit can vary from person to person, we kindly recommend checking the size chart on the product page to choose the most suitable size.
If you believe the item does not match our size chart, please share photos showing the measurements so we can review the issue carefully.
Please note that all garments are measured by hand, so a difference of 2–3 cm is considered normal. For reference, 1 inch equals 2.54 cm.
If the discrepancy is beyond this range, we will take full responsibility.
I have requested a refund twice with zero response so not a great review
Thanks for your review.
We are sorry for the inconvenience. At the moment, we are unable to find a refund request linked to your email address, and it is possible the message did not come through. We will email you to assist you further.
they want me to pay to ship this cheap shirt all the way to China in order to get a return. Absolutely not worth it, will never buy from them again.
Material is cheap and falls apart after a few washes.
Thanks for your review.
We completely understand your concern, and we are very sorry for any inconvenience this may cause. If you would prefer to return the item for a full refund of the item price, we are afraid that the return shipping fee would need to be covered by you, as the item was initially reported as a fit issue in your first email.
The print is so cute and love the color. Unfortunately the quality isn’t there. The green color does not cover the entire piece and white comes thru in random places and even looks raggedy. Disappointed. I usually am happy with products from here. I tried to return it but received no response from Oxknit, which I was surprised by.
Thanks for your review.
We replied to your email on February 9 and kindly requested photos so we could review this case further. We sincerely apologize if our message did not reach you successfully or was directed to your spam folder. We will resend it again for you.
My sweater arrived with a big run in the sleeve. I'd like to return it for my money back but do not have the information to do such a thing.
Please advise.
Thank you
Thank you for your review.
We are truly sorry to hear this.
We have already reached out to you by email with a solution. Please kindly check it when you have a moment.
