Hi,
Thank you for taking the time to leave a review and share your experience. We apologize that the size did not fit as expected. We understand how frustrating that can be.
We advise our customers to refer to the size chart to choose their size accurately. In case you prefer a looser fit, we recommend purchasing a size up. Our size chart is displayed on the item page for your convenience.
We are glad that you are able to enjoy the jacket now and appreciate your feedback about the zipper. We will definitely take it into consideration for future improvements. Thank you again for your review.
Have a blessed day!