I would like to return this outfit due to very poor quality. I wrote an e-mail in order to arrange the return but beside the information that my message was received nobody wrote back. Now I’m asked to write a review….well: The material is very poor, it’s very thin and just looks cheep. The sewing is poorly done too. I would like to return the product due to poor quality. Please send a return label so I can return it.
We’re sorry for the inconvenience. We replied to your email on August 6, but sometimes our messages may be filtered into the spam or junk folder. Please kindly check those folders as well for our response regarding your return request.
Cute but a little baggy. If I were to order again I would size down. I always order mediums and they are always hit or miss. It’ll do, I’ll keep it because I give Ms. Frizzle vibes in it.
Adorable and true to size. Waiting for fall to wear this, it is too thick for Florida summer.
I was expecting this to be a perfect fit but boy was I left disappointed. It fits more like a Large. Definitely not a plus size sweater at all. It’s cute though!
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
The color and fabric are really cute. It’s very light and comfortable. One disappointment is the fit under the sleeves. It gets very baggy under the arms and looks sloppy. This style seemed larger than the other larges I have ordered. I have 6 or more of their tops, so this was a little inconsistent with the sizing of the others.
We’re sorry that the fit of this style was inconsistent with the other tops you’ve ordered from us, especially around the underarm area. Although each style can have a slightly different cut and fit, we understand that this one felt noticeably larger.
If you believe the measurements differ significantly from the size chart, please contact us at support@oxknit.com with your order number and measurement photos. We can review the sizing and assist you further.
Very comfortable, Nice material but the best thing is the cool retro design. It draws a lot of comments, all of them positive. I get asked where I got it from, I tell them Oxknit!
Cheap material. Not flattering. I have bought several tops from them and this is my only disappointment.
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
I ordered a sweater back in April. It is now August and I never recieved the item. The web site contiually said processing. At this point I have no iterest in dealing with this Chinese company. Maybe scam to gat credit card info ????
Thank you for your review.
We are very sorry that the parcel was lost in transit. To resolve this, we've arranged a refund for you.
We truly apologize again for the inconvenience this has caused.
Love your stuff, great addition to my alternative lifestyle!
I HAVE NEVER RECEIVED THIS
Thank you for your review.
We’re very sorry that your parcel was returned to the carrier’s warehouse. We understand how frustrating this must be. We will contact you by email shortly to discuss the available solutions.
I was so excited for this outfit, but sadly extremely disappointed when it arrived. The material is much thicker than it appears in the pictures . Unflattering material made it look bulky not sleek. I thought it was a dress but is actually a half shirt and high waisted skirt. the one and only time I wore it I spent the whole night pulling the shirt down to cover my stomach. The colors are less vibrant in person. I watched this outfit pass through my feed for months and finally saved up the money to purchase it and will definitely not be wearing it again. Remind me not to trust this companies description and pictures ever again. Very unhappy customer
We’re sorry that the outfit did not match your expectations.
This item is sold as a two-piece set, which is also stated in the product title. The top is designed with a cropped fit, and the specific garment measurements, including the top length, are provided in the size chart on the product page for reference.
Regarding the fabric thickness, color, and overall appearance, if you feel the item you received differs significantly from the product description or photos, please contact us at support@oxknit.com with your order number, photos of the item, and details of the differences you noticed. We will review the issue and provide an appropriate solution.
Just like the title says. Even with proper care, this started falling apart at the seams after just a few wears. And of course this happened 2 days after the return window closed. Not worth it.
Thanks for your review.
We’re very sorry to hear that the item started coming apart at the seams after only a few wears. We have also replied to you by email, and you are very welcome to continue discussing this with us there so we can assist you further.
El diseño es muy bonito. La calidad de la prenda también es destacable. El único problema es que es un tejido muy grueso. Da mucho calor. Es un tejido propio para primeravera o invierno.
Thank you for your review.
We’re sorry to hear that the fabric felt thinner than you expected.
This style is made using a jacquard knitting technique, which means the pattern is created by knitting different yarns directly into the sweater rather than printing it on the surface.
Because of this technique, the thickness can vary depending on how complex the pattern design is. If the design is more detailed, the sweater will usually feel thicker because more cotton yarn is used. On the other hand, simpler designs may feel lighter.
We truly appreciate your feedback and are sorry that it did not meet your expectations.
There was a hole in the armpit that ripped open upon first wear. It now lies in a landfill somewhere, which really sucks because it's a great looking shirt.
We’re very sorry to hear that the shirt developed a hole at the armpit on the first wear. If you ever experience a quality issue like this, please contact us as soon as possible with your order number and photos of the problem. We will review the issue and provide an appropriate solution.
Loved the retro outfit. I had many compliments on the outfit! Sizing does seem to run slightly small. If I could do it again, I would size up.
Awesome quality. True to size!!!
won't fit as advertised :(
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
The 2XL was not truly the actual size. The size fit more like a Large. I am disappointed in the quality of the material and size.
We’re sorry that the 2XL did not fit as expected and that you were disappointed with the material.
Our sizing does not follow one specific country’s standard sizing system, so we provide detailed garment measurements on each product page for reference. As the garments are measured by hand, a difference of around 2–3 cm may occur.
If the item you received measures significantly smaller than the size chart, please contact us at support@oxknit.com with your order number and measurement photos so we can review the issue and provide the available solution.
I ordered the same size I usually do, a size large and it was super huge on me. I could have ordered a small and maybe it would have fit better. But it was really cute
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Absolutely in love with this outfit. Fits perfect and feels so comfy!
Quick delivery and fits like second skin
Sajnos a 3 póló helyett csak 2 pólót kaptam.Írtam nekik de nem igazán kaptam érdemleges választ.Jó lenne ha pótolnák a hiányosságot mert ki lett fizetve.
We’re very sorry that one of the three shirts was out of stock and could not be shipped. We have already replied to your email and arranged an exchange according to your request.
I have received so many compliments on this shirts. Holds shape after washing. Material is comfortable and true to size. 5’4” 126lbs size medium
I have ordered 4 shirts total and this particular one, while sized an XL fits more like a large. Due to that, I subsequently ordered all XXL and have found that size to be too large in some cases. I would appreciate more consistency with the sizing.
We’re sorry for the sizing inconsistency you experienced. Different designs may have slightly different cuts and measurements, so we recommend checking the size chart on each individual product page before ordering rather than relying only on the labeled size.
If you feel the measurements of the item you received differ significantly from the size chart, please contact us and provide your order number along with photos showing the garment measurements so we can review the issue.