Never received order. Let company know. Said they would refund, have not received and or has been weeks.
Hi,
Thank you for taking the time to leave us a review. We completely understand the frustration of not receiving your order and only receiving a partial refund.
After looking into the situation for you, we found that the post office attempted to deliver your parcel, but was unsuccessful due to an incorrect address provided. Unfortunately, in cases like this, we are unable to receive the parcel back due to international shipping regulations, resulting in a partial refund.
We apologize for any inconvenience this may have caused and we would be more than happy to assist you further. Please let us know if there is anything else we can do to help. We value your feedback and hope to improve your experience with us in the future.
Best regard,
Oxknit Customer Service Team
These two pieces meet in the middle for this short lady (5'2"), which is what I was hoping for. The skirt has a little bit of a weird puffy spot right above the butt. Not sure what that is all about. I like both pieces but don't know if I'll wear them together. Might need to get curvier to pull that off, which is unlikely to happen. Love the flowers! So many nice patterns from Oxknit, especially for men! Wish there was an XS in the shirts and more prints/styles for women.
Hi,
Thank you for your feedback and we're glad to hear that the fit is good for you. The puffy spot on the skirt could be due to the fabric or the design, but we'll definitely take note of it for future improvements. We also appreciate your suggestion for more options in terms of sizes and patterns for women. We'll definitely pass this along to our design team.
Thank you for choosing Oxknit and happy shopping!
The set is really cute and a perfect fit looks just like the picture
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
The print photographs well but it is not the same in person. I think it is over priced for the quality. It feels like a knit blanket… the print is in it completely.
Hi,
Thank you for your feedback.
We apologize that the quality did not meet your expectations. We strive to provide high-quality products at a fair price, and we will definitely take your comments into consideration. If you would like to discuss this further, please don't hesitate to reach out to our customer service team. We appreciate your support and hope to better serve you in the future.
Best regard,
Oxknit Customer Service Team
I was sent a small…
Its okay. Im disappointed… and after waiting a long time for it to come, I dont really want to return it for them to take another long time to deliver etc.
Hi,
Thank you for taking the time to leave a review.
We apologize for any disappointment you may have experienced with the size of the set you received. After checking your order information, we can confirm that the size you ordered is indeed a size S. We understand your frustration with the wait time and we will do our best to improve our delivery process. If you have any further concerns, please don't hesitate to reach out to us.
Have a great day!
