Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Top de malha
- Fio 100% algodão
- Sem forro
- Ajuste regular
- Lavável à máquina
Tecido e Cuidados
- Máquina Delicada Lave a 30 graus (86℉) com cores semelhantes.
- Passe do avesso em temperatura baixa.
- Armazene na horizontal.
- Não secar na máquina.
- Não utilizar alvejante.
Monocromático, misterioso e um pouco travesso — seu novo felino MOD favorito.
Este suéter feminino de manga comprida apresenta a impressionante silhueta branca de um gato brincalhão erguendo-se para o céu, perfeitamente equilibrado contra um fundo preto profundo. Linhas limpas e contraste ousado remetem ao minimalismo clássico dos anos 1960, com um toque de extravagância.
Ideal para amantes de gatos com um toque vintage, este suéter traz charme sem exageros. Seja por baixo de um casaco ou com calças de cintura alta, ele cria uma silhueta elegante e suave.
Confeccionada em malha respirável e elástica, ela mantém você aquecido nos meses mais frios e estiloso o ano todo. Uma peça essencial para quem ama simplicidade ousada com um toque de personalidade.
I’m 5’2” and ordered a size small. It is soft, comfortable and has a flattering fit. Looks great with every rise of Jean/legging (low, mid and high rise).
I’d order this style again.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!
Fits perfectly and nice quality but the picture of the cat be better
Dear,
Thank you for your feedback and we are sorry for not making you 100% satisfied.
We will forward such a situation to our related colleague and our design department will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!
I like the style and colour so much, and it fits nicely and is a good quality overall. The only design flaw is the thin trim along the buttons, which is affected by the weight of the sweater, which causes it to pull downwards and not lay flat when buttoned up completely.
Hello , if any chance I can change my Shirt for smaller size ?
Thank you
Material is on the heavier side but super soft. I ordered 2 sizes up since I’m not a fan of cropped but this was too cute not to get. The larger size made it less cropped. I’m about 5 feet 4 in & it was perfect length without being too short.
I am not a fan of black cats, but out of the blue this sweater is one that I like. This sweater is warm as in feel good, inviting and winsome. I love the positioning off the design on the sweaters she’s definitely a Queen, and so I wore her with dignity and grace.
This sweater is so beautifully crafted, the mushrooms are vibrant with bright colors. This is an attention grabber with an outstanding well put together design. This sweater is definitely the QUEEN of the OXKNIT Court!!!!
Love my polo, I have 5 now…
I love this sweater so much....I got so many compliments when I wore it....Fits true to size and the material is very comfortable...5 stars for sure
I received my two shirts within 10 days. The style is on point. This will be my new go to style of shirts to choose from e from. Super Thanks!
Love this Zip top, and love it with the Tee! Great colors, nice knits, so comfortable.
Love this tee shirt! Comfortable to wear, I love the colors!