Vår policy gäller i 30 dagar. Så vänligen behandla returen inom policyns varaktighet och vänta 1–2 veckor från det att du skickar in din retur för att den ska behandlas.
Du får ett e-postmeddelande när din returförfrågan har behandlats.
När vi har mottagit din returnerade vara och den uppfyller vår returpolicy kommer vi att utfärda en återbetalning till dig via den betalningsmetod som användes vid köptillfället.
Varsel:
Av hygieniska skäl kan vi inte erbjuda återbetalning för underkläder eller kalsonger, såvida inte varorna är synligt defekta.
Situationer där vi återbetalar
Produktens problem
Om produkten inte matchar dina önskemål eller om det finns ett kvalitetsproblem, återbetalar vi dig inom 3 arbetsdagar.
Slut i lager
Om produkten du köpt är slut i lager kommer vi att kontakta dig via e-post och erbjuda dig möjligheten att antingen återbetala eller vänta tills den finns i lager.
PayPal-problem
Om ditt PayPal-kontonamn och din adress inte matchar din beställnings konto skickar vi ett e-postmeddelande för verifiering. Om vi inte får något svar inom 3 arbetsdagar återbetalar vi automatiskt beställningen.
Situationer där vi inte täcker fraktkostnader:
1. Välj fel storlek, fel stil;
2. Vill inte ha/gillar inte;
3. Inget fel på produkten, vill bara returnera.
Vid övriga frågor kontakta: support@oxknit.com.
Returprocess:
Vänligen inkludera följande information i returpaketet:
① Ordernummer och produkt-SKU för den/de varor du returnerar.
(Endast returer till det lokala postkontoret. (Du kan tillkomma importskatter och leveransen kan bli försenad om du väljer expressfrakt som DHL, UPS, TNT och FEDEX)
② Fraktetikett (utanför paketet).
③Spårningsnummer.
④ Skäl för retur.
Vänligen skicka ett e-postmeddelande och bevisa problemet med varan (bild på varans kvalitetsproblem, fel storlek etc.). Vi återbetalar pengarna efter att vi har mottagit paketet och inspekterat det.
Om returen orsakas av konsumenten, bör konsumenten ansvara för fraktkostnaden. Den specifika avgiften bör baseras på vilket expressföretag du väljer.
Om de mottagna varorna av våra skäl är skadade eller inte korrekta, och konsumenten inte är skyldig att betala fraktkostnaden av denna anledning.
Tack för att du handlade hos OXKNIT!
- Stickat set
- 100% bomullsgarn
- Ofodrad
- Normal passform
- Maskintvättbar
Tyg & Vård
- Fintvättsmaskin Tvättas i 30 grader (86℉) med liknande färger.
- Stryk ut och in på låg temperatur.
- Förvara plant.
- Torktumla inte.
- Blek inte.
En lekfull blandning av retroformer och varma jordnära toner för en snygg, vintageinspirerad look.
Detta stickade set för kvinnor förmedlar retrokänslor med djärva, geometriska mönster och jordnära färger. Crop-toppen har en dynamisk blandning av orange, gula och gröna former, i kombination med en kontrasterande grön ribbad halsringning. Den matchande pennkjolen speglar samma slående design, med en lekfull grafik som kombinerar cirkulära och fyrkantiga element, vilket ger en unik, konstnärlig känsla till denna outfit.
Perfekt för att ge en touch av vintagecharm till alla tillfällen, den här outfiten är idealisk för dig som älskar djärva modeuttalanden. Oavsett om du ska på en avslappnad utflykt eller en rolig sammankomst, kommer det här setet att se till att du sticker ut med stil.
Unfortunately this item is too small for me. I am US size 12 so I went with an XL. I have purchased two XL sweaters from OxKnit that fit great but this combo is very snug.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. Since fit can vary from person to person, the wearing experience may also differ. We kindly recommend checking the size chart on the product page, as it can help you choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com so we can discuss a proper solution with you.
I love this unique set. The top runs small but the skirt runs large. Overall the quality and unique design outweigh the size issues. I sized up and love the set!
Stylish, and comfortable! Paired with a cute pair of tennys.
This is the first thing I purchased for myself. I have purchased for my husband and my son. Love love ❤️
My wife loves the combination. Well fitted, Perfecto.
I love the pieces that I have ordered. I always get tons of compliments. The items are good quality and GREAT prices.
My husband was wasn't sure about this sweater when I showed him the Pic online, but he loves it, he's received so many compliments! The fit, the craftsmanship, the color and style, perfect! He's 6'2 215lbs wearing XXL.
Me encanta lo cómoda que es, queda preciosa con lo que te pongas. El diseño es bello. Sin duda alguna recomiendo la calidad también.
Great quality! Great fit! Beautiful sweater!
Knit is just like the photo. Vibrant color and quality knit and cut. I've seen several complaints about sizing. These are sized down to the inch, so they really are true to size. With that said, you freaky have to own your specific body type with these fits because they are probably catered to be form fitting to give the cut a more premium look and finish. My wife's face lit up when we got ready to head out to our niece's pageant tonight. I'm 5'9, 187lbs, and I bought a Medium. I definitely would hang dry these only.
I wore it once and the middle part of the v neck ripped. I love it but shouldn’t have damage that soon.
Thanks for your review.
We are very sorry to hear this and truly regret that the item did not meet your expectations. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.
Advertised and presented on a photo as a regular fit, but in reality the sweater is completely shapeless and wider in the middle that at the bottom.
Thanks for your review.
Regarding the silhouette, the bottom ribbed hem is intentionally designed with elastic ribbing. Due to the nature of ribbed knit construction, the hem will naturally appear slightly narrower than the waist width when laid flat. However, the ribbing is stretchable and is not meant to create a tapered fit. You may gently stretch the hem to see that it expands to align closely with the chest measurement.
Advertised and presented on a photo as a regular fit, but in reality the sweater is completely shapeless and wider in the middle that at the bottom.
Thanks for your review.
Regarding the silhouette, the bottom ribbed hem is intentionally designed with elastic ribbing. Due to the nature of ribbed knit construction, the hem will naturally appear slightly narrower than the waist width when laid flat. However, the ribbing is stretchable and is not meant to create a tapered fit. You may gently stretch the hem to see that it expands to align closely with the chest measurement.
It looks great on the picture, however the Rose design is not woven into the fabric. So the pattern has a raised element around to rose in square blocks. Not allowing for seamless execution. The rose appears to be raised and it is extra material that shows through the light color
Thanks for your review.
The difference you noticed is due to the jacquard knitting technique. Jacquard patterns are created by interweaving multiple colored yarns, so it is normal to faintly see the underlying yarn layers through small openings in the top layer. This is a characteristic of the technique rather than a quality defect. That said, we completely understand that this may look different from what you expected, and we sincerely apologize for that gap in expectation.
I have still NOT received this orderr!!!!!
Thanks for your review.
We are very sorry for the inconvenience caused. We arranged a redelivery with the carrier on February 24 and are also contacting them for further updates. If you still have not received the parcel, please feel free to contact us, and we will be happy to assist you further.