Vår policy gäller i 30 dagar. Vänligen behandla returen inom 30 dagar efter leverans, och vänta 1–2 veckor från det att du skickar in din retur för att den ska behandlas.
Du får ett e-postmeddelande när din returförfrågan har behandlats.
När vi har mottagit din returnerade vara och den uppfyller vår returpolicy kommer vi att utfärda en återbetalning till dig via den betalningsmetod som användes vid köptillfället.
Varsel:
Av hygieniska skäl accepterar vi inte returer för byte eller återbetalning av underkläder, pyjamas, badkläder och trosor om inte varorna är synligt defekta.
Situationer där vi återbetalar
Produktens problem
Om produkten inte matchar dina önskemål eller om det finns ett kvalitetsproblem, återbetalar vi dig inom 3 arbetsdagar.
Slut i lager
Om produkten du köpt är slut i lager kommer vi att kontakta dig via e-post för att erbjuda dig möjligheten att antingen få en återbetalning eller vänta på att varan återkommer.
PayPal-problem
Om ditt PayPal-kontonamn och din adress inte matchar din beställnings konto skickar vi ett e-postmeddelande för verifiering. Om vi inte får något svar inom 3 arbetsdagar återbetalar vi automatiskt beställningen.
Situationer där vi inte täcker fraktkostnader:
1. Välj fel storlek, fel stil;
2. Vill inte ha/gillar inte;
3. Inget fel på produkten, vill bara returnera.
Vid övriga frågor kontakta: support@oxknit.com.
Returprocess:
Vänligen inkludera följande information i returpaketet:
① Ordernummer och produkt-SKU för den/de varor du returnerar.
(Endast returer till det lokala postkontoret. (Du kan tillkomma importskatter och leveransen kan bli försenad om du väljer expressfrakt som DHL, UPS, TNT och FEDEX)
② Fraktetikett (utanför paketet).
③Spårningsnummer.
④ Skäl för retur.
Vänligen skicka ett e-postmeddelande och bevisa problemet med varan (bild på varans kvalitetsproblem, fel storlek etc.). Vi återbetalar pengarna efter att vi har mottagit paketet och inspekterat det.
Om returen orsakas av konsumenten, bör konsumenten ansvara för fraktkostnaden. Den specifika avgiften bör baseras på vilket expressföretag du väljer.
Om de mottagna varorna av våra skäl är skadade eller inte korrekta, och konsumenten inte är skyldig att betala fraktkostnaden av denna anledning.
Tack för att du handlade hos OXKNIT!
These are amazing looking socks, but they run small and they have almost no stretch. I wouldn’t wear these on a daily basis. Probably only for a particular look or event.
Hi
Thank you for taking the time to leave a review for our Mid-Calf Men's Socks. We are glad to hear that you think they look great, but we are sorry to hear that they did not meet your expectations in terms of size and stretch. We appreciate your feedback and we apologize for any inconvenience this may have caused. Your feedback will help us improve our products for future customers. Thank you again for your honest review.
Have a nice day.
Really liked them. The patterns are my kind of beautiful :)
they're very comfortable, very nice stitching, was exactly what I was looking for, cool & vintage
I would like to return this outfit due to very poor quality. I wrote an e-mail in order to arrange the return but beside the information that my message was received nobody wrote back. Now I’m asked to write a review….well: The material is very poor, it’s very thin and just looks cheep. The sewing is poorly done too. I would like to return the product due to poor quality. Please send a return label so I can return it.
We’re sorry for the inconvenience. We replied to your email on August 6, but sometimes our messages may be filtered into the spam or junk folder. Please kindly check those folders as well for our response regarding your return request.
Cute but a little baggy. If I were to order again I would size down. I always order mediums and they are always hit or miss. It’ll do, I’ll keep it because I give Ms. Frizzle vibes in it.
Adorable and true to size. Waiting for fall to wear this, it is too thick for Florida summer.
I was expecting this to be a perfect fit but boy was I left disappointed. It fits more like a Large. Definitely not a plus size sweater at all. It’s cute though!
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
The color and fabric are really cute. It’s very light and comfortable. One disappointment is the fit under the sleeves. It gets very baggy under the arms and looks sloppy. This style seemed larger than the other larges I have ordered. I have 6 or more of their tops, so this was a little inconsistent with the sizing of the others.
We’re sorry that the fit of this style was inconsistent with the other tops you’ve ordered from us, especially around the underarm area. Although each style can have a slightly different cut and fit, we understand that this one felt noticeably larger.
If you believe the measurements differ significantly from the size chart, please contact us at support@oxknit.com with your order number and measurement photos. We can review the sizing and assist you further.
Loved the retro outfit. I had many compliments on the outfit! Sizing does seem to run slightly small. If I could do it again, I would size up.
Awesome quality. True to size!!!
These tops are made so well and fit so beautifully! I’m very happy with all of the ones I purchased and will be back for more. So many pretty designs and styles to choose from!
The shirt fit well and it was perfect for the event entitled Orange Crush.
Comfortable and stylish. I always get compliments on these shirts when I wear them.
My favorite shirts to wear when I’m playing a show.
