Vår policy gäller i 30 dagar. Så vänligen behandla returen inom policytiden, och räkna med 1-2 veckor från det att du skickar tillbaka din retur för att den ska behandlas.
Du får ett e-postmeddelande när din returbegäran har behandlats framgångsrikt.
När ditt returnerade föremål har mottagits, och det överensstämmer med vår returpolicy, kommer vi att utfärda en återbetalning till dig via den betalningsmetod som användes vid köptillfället.
Notis:
På grund av hygieniska skäl, om inte artiklarna är synligt defekta, kan vi inte erbjuda återbetalningar på underkläder, kalsonger.
Situationer där vi återbetalar
Produktens problem
Om produkten inte matchar vad du vill ha eller om produkten har ett kvalitetsproblem, kommer vi att behandla en återbetalning inom 3 arbetsdagar.
Slut i lager
Om produkten du köpte var slut i lager, kommer vi att kontakta dig och erbjuda dig valet att antingen få en återbetalning eller vänta tills den är i lager igen via e-post.
PayPal-problem
Om ditt PayPals kontonamn och adress inte matchar din orders, skickar vi ett e-postmeddelande för verifiering. Om det inte finns något svar inom 3 arbetsdagar, kommer vi automatiskt att återbetala ordern.
Situationer där vi inte täcker fraktavgiften:
1. Väljer fel storlek, fel stil;
2. Vill inte/ha;
3. Inget fel med produkten, vill bara returnera.
Andra frågor, kontakta: support@oxknit.com.
Returprocess:
Inkludera följande information i returpaketet:
① Ordernummer och produktens SKU för de artiklar du returnerar.
(Endast retur via lokal postkontor. (du kan drabbas av importskatter och leveransen kan försenas om du väljer express som DHL, UPS, TNT och FEDEX))
② Fraktsedel (utanför paketet).
③ Spårningsnummer.
④ Anledningar till retur.
Vänligen e-posta och bevisa problemet med artikeln (bild på kvalitetsrelaterat problem med artikeln, fel storlek, etc.), vi återbetalar efter att vi har mottagit och inspekterat paketet.
Om returen orsakas av konsumenten, ska konsumenten ansvara för fraktkostnaden. Den specifika avgiften ska baseras på det expressföretag du väljer.
Om det beror på våra skäl, är de mottagna varorna skadade eller inte korrekta, och konsumenten behöver inte bära fraktkostnaden av denna anledning.
Tack för att du handlar med OXKNIT!
- Stickat set
- 100 % bomullsgarn
- Ofodrad
- Normal passform
- Maskintvättbar
Tyg och skötsel
- Fintvättsmaskin Tvättas i 30 grader (86℉) med liknande färger.
- Stryk ut och in på låg temperatur.
- Förvara plant.
- Torktumla inte.
- Blek inte.
Ett retroinspirerat stickat set med färgglada regnbågsränder på en crop top och pennkjol.
Ge din garderob en touch av retrokänsla med detta färgglada stickade set med regnbågsmönster. Den ärmlösa crop-toppen har en slående flerfärgad regnbågsdesign, perfekt i kombination med den matchande pennkjolen. Den lekfulla men eleganta kombinationen av djärva orangea, gröna och röda ränder över en neutral beige bas ger outfiten en nostalgisk men modern känsla. De ribbade detaljerna längs kanterna ger en raffinerad finish till detta roliga och smickrande set.
Perfekt för att ge din dag lite färg, oavsett om du är på brunch eller ute och utforskar staden.
The outfit is as beautiful as pictured. However, although I ordered my standard size, sizing up may have been a better idea. Be mindful of the size you choose there are no return options. I paid $60 plus shipping for the outfit and was only provided $9 back as a "courtesy" refund. Whatever you purchase you are committed to regardless. If it was the correct size, I would be happy with the outfit. However, based on the accommodations and the return/exchange policies I probably will not order from this company again.
Hi there, thank you for your feedback. We're glad to hear that you liked the outfit, but we apologize for any inconvenience with the sizing and return policy. We will definitely take your comments into consideration for future improvements. Thank you for choosing our product and we hope you will give us another chance in the future. Have a great day!
Absolutely love this set, size small fits perfectly, even though the size guide said it wouldn't. I've gotten so many compliments on it, and it gives a very flattering silhouette. Colors are perfect for late summer/early fall. Some threading issues here and there, but overall a lovely piece.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
No disappointments here. The set flatters my curves perfectly. Currently looking for more two piece sets.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I am so grateful to have funky and stylish clothing made from 100% cotton. I refuse to wear polyester or synthetic fabric but have struggled to find fashionable clothing until oxknit!!!! And the price is so affordable it’s almost unbelievable. I keep adding to my collection and love each set soooooo much! Thank you oxknit!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I waited weeks for these to be delivered & I still have yet to receive any of my purchases. I purchased three items & will be sure to warn others on the reviews. I feel I was scammed.
Dear
We apologize for the inconvenience and frustration you have experienced with your order. We are sorry that customs lost your parcel and we will do our best to rectify the situation for you.
Please feel free to contact us via email and we will be more than happy to arrange a resend or a refund for you.
We appreciate your patience and understanding in this matter. We are looking forward to your reply so we can assist you further. Thank you for bringing this to our attention.
Sincerely,
Oxknit Customer Service Team
True to size. I want more styles
Super cute. Had tons of compliments. The off the shoulder look got looser as the day went on. Wish the cut wasn’t so deep.
This is my favorite purchase from Oxknit!!!! Wore it on a cruise for the first time and received a ton of compliments.
I got this because it haunted my algorithm for weeks. I never buy yellow but I am glad I did because this is my favorite shirt of all time. I wore it last week and got so many compliments. I felt like the happiest Sunbeam version of myself. I will be buying more designs. Well made, cute and colorful with a vintage flare. Perfect.
I love the color and the gradient... nice sweater!
I ordered this and cannot rave about the quality. Exceeded expectations for the price and ordered another design. Repeat customer. Well done.
Like the product but with out trying on they ran small. Tried to arrange exhznge but company doesn’t cover return shipping, which is more than the product Whig also means I’m stuck with product that doesn’t fit
Like the product but with out trying on they ran small. Tried to arrange exhznge but company doesn’t cover return shipping, which is more than the product Whig also means I’m stuck with product that doesn’t fit
I used the sizing tool that suggests the correct size for Oxknit garments. It suggested I get 2XL for all of my garments. I bought 3 garments. One fit perfectly, the second fit slightly big and felt like it could be shrunk a little to get a nice fit. The third (this one) did not fit at all and was way too big, and was swimming on me. It is way too big, and it is unfeasible to return due to shipping and handling costs. Due to the inconsistency in sizing among garments and inability to return or exhange without having to purchase another size outright makes it difficult to recommend purchasing from Oxknit. They have very nice garments but purchase at your own peril.
I never got the green knit polo delivery issue, I never received the item ever!
