Vår policy gäller i 30 dagar. Så vänligen behandla returen inom policytiden, och räkna med 1-2 veckor från det att du skickar tillbaka din retur för att den ska behandlas.
Du får ett e-postmeddelande när din returbegäran har behandlats framgångsrikt.
När ditt returnerade föremål har mottagits, och det överensstämmer med vår returpolicy, kommer vi att utfärda en återbetalning till dig via den betalningsmetod som användes vid köptillfället.
Notis:
På grund av hygieniska skäl, om inte artiklarna är synligt defekta, kan vi inte erbjuda återbetalningar på underkläder, kalsonger.
Situationer där vi återbetalar
Produktens problem
Om produkten inte matchar vad du vill ha eller om produkten har ett kvalitetsproblem, kommer vi att behandla en återbetalning inom 3 arbetsdagar.
Slut i lager
Om produkten du köpte var slut i lager, kommer vi att kontakta dig och erbjuda dig valet att antingen få en återbetalning eller vänta tills den är i lager igen via e-post.
PayPal-problem
Om ditt PayPals kontonamn och adress inte matchar din orders, skickar vi ett e-postmeddelande för verifiering. Om det inte finns något svar inom 3 arbetsdagar, kommer vi automatiskt att återbetala ordern.
Situationer där vi inte täcker fraktavgiften:
1. Väljer fel storlek, fel stil;
2. Vill inte/ha;
3. Inget fel med produkten, vill bara returnera.
Andra frågor, kontakta: support@oxknit.com.
Returprocess:
Inkludera följande information i returpaketet:
① Ordernummer och produktens SKU för de artiklar du returnerar.
(Endast retur via lokal postkontor. (du kan drabbas av importskatter och leveransen kan försenas om du väljer express som DHL, UPS, TNT och FEDEX))
② Fraktsedel (utanför paketet).
③ Spårningsnummer.
④ Anledningar till retur.
Vänligen e-posta och bevisa problemet med artikeln (bild på kvalitetsrelaterat problem med artikeln, fel storlek, etc.), vi återbetalar efter att vi har mottagit och inspekterat paketet.
Om returen orsakas av konsumenten, ska konsumenten ansvara för fraktkostnaden. Den specifika avgiften ska baseras på det expressföretag du väljer.
Om det beror på våra skäl, är de mottagna varorna skadade eller inte korrekta, och konsumenten behöver inte bära fraktkostnaden av denna anledning.
Tack för att du handlar med OXKNIT!
- Stickad pikétröja
- 100 % bomullsgarn
- Ofodrad
- Normal passform
- Maskintvättbar
Tyg och skötsel
- Fintvättsmaskin Tvättas i 30 grader (86℉) med liknande färger.
- Stryk ut och in på låg temperatur.
- Förvara plant.
- Torktumla inte.
- Blek inte.
collar slightly too big maybe but item exactly as in pic.. the recommendation for a much bigger size is wrong I'm a medium/large in australia ordered a medium cause I like a snug fit and it was perfect.
I bought it for a present and he loved it.
Tres content de mon achat
Tres bonne qualité et très beau porté
Nicely made with surprising quality. Fit well
I didn’t know what to expect but I really love it. One of my new staples. Fits really well, surprisingly well made and comfy. Didn’t shrink when I washed it either. It’s also so unique compared to what others wear I consistently get complimented on wearing it. Made me buy more shirts in similar styles.
Love the style and colors. My only issue is that after you wash it the sleeves and collar lose a little bit of their structure. Nice that it’s Lightweight as it keeps you cool in summer but could be a little heavier weight.
Hi,
Thank you for your review! We're glad to hear that you love the style and colors of our item. We appreciate your feedback about the sleeves and collar losing a bit of their structure after washing. We will definitely take this into consideration for future improvements. We're happy to know that the lightweight material keeps you cool in the summer. Thank you for choosing our product!
Best regard,
Oxknit Customer Service Team
The quality of this product is so good and no matter of the size or materos true as described.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Product seems it made of cheap material...and I didnt like it. if I could return it without any hassles I would.
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange.
Thank you for bringing this to our attention. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day!
Best regard,
Oxknit Customer Service Team
Nice shirt, I wear a medium size and this shirt fits true to size, I washed it in cold water and air dried it, color didn’t fade. Satisfied with my purchase.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I too was concerned about what I'd receive in my first order from Oxknit, until it arrived (and in a reasonable timeframe). I haven't worn it outside since then as it hasn't been cool enough yet in the desert southwest - that's how heavyweight this shirt is. I did however toss it in a saddlebag and take it to show some friends who share the same color affinity, and they were all impressed. The only thing keeping it from 5-stars is that I haven't worn it riding yet, but it is true to size and I washed it once casually to erase shipping creases and it looks great!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Will definitely order again. Received order in about 7days. Tracking is definitely an issue though. I ordered directly from Oxnit, however you can purchase on Amazon if you have any reservations.
I just received my shirts and they did not disappoint. The quality was amazing. And the fit is awesome. I was skeptical ordering at first but I took a chance and I'm highly satisfied. I ordered the extra large and I could have ordered the 2X but I'm still comfortable with this shirt. Very good quality. I will be ordering more
Just recently attended my 30th high school reunion and wore this shirt. Sooo many old friends asking how I scored such a cool shirt. But where’d the matching shorts go??
This is my 5th OXKnit - and I'll be ordering more for sure. It's well made - and I love the look.
I've seen OXKnit's ads for a while now and the designs always catch my eye. Cool with a retro vibe. I finally ordered a few including this one - saw how great they were - and then ordered a few more... I have 5 so far... The quality is amazing and the price is perfect. I would have ordered another one today - but the one I wanted was already sold out.