Very good quality
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
The shirt fits small
Hi!
Thank you for taking the time to leave us a review.
We apologize for any inconvenience caused and we understand that the sizes may not fit well for some customers. We highly recommend checking our size chart before making a purchase, and if you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
Thank you for your support and have a blessed day!
Sizes way off.. Hard to return..
Dear,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page. If the size of the received item is not similar as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address support@oxknit.com. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy.
Best regard,
Oxknit Customer Service Team
I will never buy from them again I never received my shirt and this is the worst experience every and I didn’t even receive my money back after buying buyers protection
Hi,
Thank you for your feedback and we are sorry to hear about your negative experience with our company
After we tracked your parcel, we noticed that the parcel was delivered. To protect your privacy, we cannot disclose too much of your order information here, the reason we advise to contact your local carrier is due to we hand the parcel over to our carrier, and our carrier will hand the parcel to your local carrier when the parcel arrives in your country. We are an overseas sender and cannot directly contact your local distributor.
We can't get detailed information unless we ask our domestic carrier to confirm the parcel with your local carrier, that's why we advise you to contact your local carrier to see if they are able to help you in find out the parcel. They are the actual handlers and will be able to provide more accurate information.
If you can't get the parcel after that, please feel free to contact us via email and we will provide a solution for you.
Have a blessed day!
Not at all what I expected very disappointed
Dear,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page. If the size of the received item is not similar as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address support@oxknit.com. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy.
Best regard,
Oxknit Customer Service Team