We’re sorry the garment was so disappointing. We use 100% cotton yarn, which gives the knit a soft, flexible feel rather than a rigid structure. However, that should not leave the garment feeling unwearable.
Some more substantial buttons can be heavier, but their weight should still suit the knit. We’ll share your concerns about the sagging buttons, tight buttonholes, and pocket shape with our product team. Please contact our customer service team with your order details so we can help resolve this.
