Vår policy gäller i 30 dagar. Vänligen behandla returen inom 30 dagar efter leverans, och vänta 1–2 veckor från det att du skickar in din retur för att den ska behandlas.
Du får ett e-postmeddelande när din returförfrågan har behandlats.
När vi har mottagit din returnerade vara och den uppfyller vår returpolicy kommer vi att utfärda en återbetalning till dig via den betalningsmetod som användes vid köptillfället.
Varsel:
Av hygieniska skäl accepterar vi inte returer för byte eller återbetalning av underkläder, pyjamas, badkläder och trosor om inte varorna är synligt defekta.
Situationer där vi återbetalar
Produktens problem
Om produkten inte matchar dina önskemål eller om det finns ett kvalitetsproblem, återbetalar vi dig inom 3 arbetsdagar.
Slut i lager
Om produkten du köpt är slut i lager kommer vi att kontakta dig via e-post för att erbjuda dig möjligheten att antingen få en återbetalning eller vänta på att varan återkommer.
PayPal-problem
Om ditt PayPal-kontonamn och din adress inte matchar din beställnings konto skickar vi ett e-postmeddelande för verifiering. Om vi inte får något svar inom 3 arbetsdagar återbetalar vi automatiskt beställningen.
Situationer där vi inte täcker fraktkostnader:
1. Välj fel storlek, fel stil;
2. Vill inte ha/gillar inte;
3. Inget fel på produkten, vill bara returnera.
Vid övriga frågor kontakta: support@oxknit.com.
Returprocess:
Vänligen inkludera följande information i returpaketet:
① Ordernummer och produkt-SKU för den/de varor du returnerar.
(Endast returer till det lokala postkontoret. (Du kan tillkomma importskatter och leveransen kan bli försenad om du väljer expressfrakt som DHL, UPS, TNT och FEDEX)
② Fraktetikett (utanför paketet).
③Spårningsnummer.
④ Skäl för retur.
Vänligen skicka ett e-postmeddelande och bevisa problemet med varan (bild på varans kvalitetsproblem, fel storlek etc.). Vi återbetalar pengarna efter att vi har mottagit paketet och inspekterat det.
Om returen orsakas av konsumenten, bör konsumenten ansvara för fraktkostnaden. Den specifika avgiften bör baseras på vilket expressföretag du väljer.
Om de mottagna varorna av våra skäl är skadade eller inte korrekta, och konsumenten inte är skyldig att betala fraktkostnaden av denna anledning.
Tack för att du handlade hos OXKNIT!
- Stickad pikétröja
- 100% bomullsgarn
- Ofodrad
- Normal passform
- Maskintvättbar
Tyg & Vård
- Fintvättsmaskin Tvättas i 30 grader (86℉) med liknande färger.
- Stryk ut och in på låg temperatur.
- Förvara plant.
- Torktumla inte.
- Blek inte.
Snygg, vass och med rötter i retro-coolhet.
Kliv in i tidlös moderiktig stil med denna kolsvarta stickade pikétröja med subtila sicksackmönster och skarpa vita kontrastränder. Den strukturerade kragen och retroknappslåen ger en ren och självsäker finish, medan de korta ärmarna och den andningsbara stickningen garanterar komfort hela dagen lång.
Oavsett om du bär den under en kavaj eller stylar den ensam med jeans, är den här skjortan en arbetshäst i garderoben med vintagecharm och modern touch. Ett måste för fans av skarpa 60-talssilhuetter och modern revival-energi.
To big also I sent email requesting a return label and no response
We’re very sorry for the frustration this situation has caused.
After receiving your return request, our customer service team did reply and provided several possible solutions, including the return address.
Since a chargeback has now been opened for this order, our dispute team will continue handling the case through the bank’s chargeback process and provide the necessary information so the refund can be resolved through that channel. Please wait for the bank’s final decision and refund outcome.
We sincerely apologize for the inconvenience and the experience you had with this order.
Wouwww superrrrrr
Their sizing is completely off. 3XL is more like a medium. When I asked for a refund, they only offered an exchange. When I asked for a refund once more they ghosted me. Do not buy. Salvation Army time for these two shirts.
We’re sorry to hear that you were disappointed with the sizing and your overall experience.
We do accept returns. However, we understand that international return shipping can be expensive, which is why we also offered alternative solutions to help you avoid that cost.
We’d also like to clarify that our sizing does not follow any specific country’s standard sizing, so we recommend checking the measurements listed in the size chart on each product page before ordering. If you believe the item you received does not match our size chart, please send us photos showing the actual garment measurements so we can review the issue carefully.
As all garments are measured by hand, a variation of approximately 2–3 cm is considered normal. For reference, 1 inch equals 2.54 cm. If the measurements are beyond this range, we will take responsibility for the issue.
Regarding the return request, we replied to your email on July 10 with our return address and return instructions. We’re very sorry if that message did not reach you successfully or was directed to your spam folder, but we did not receive a further response after sending those details.
Our return policy also clearly provides the return address and explains the circumstances in which return shipping costs are not covered by us. We always aim to be transparent and are sorry that your experience left you feeling otherwise.
I ordered a 4 xl and my son is a 3xl. It was still very small in him and you can’t return or exchange because it comes from China. I lost my money
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
This is a well made and beautiful shirt. It is an updated but classic style. I love it!
This is such a great sweater! Great quality, true to size and looks just like the picture.
Cool
This shirt is a head-turner! The shoulder button detail takes it to a whole other level in style and detail. I like that it has a real pocket, too. The weight is great for even warmer climates because it breathes.
When I ordered this sweater, I wasn't sure whether I would like it or if it would match my "style". I love the fit and feel of this sweater! My fit concerns were for nothing, and every time I wear it, I get multiple compliments. I am currently looking through the sweaters, trying to find one that will stretch my semi-rigid and plain style and make me feel as fun and confident as this one does. :)
This is so cute and fun! I received several compliments on it already. Its fits well and the material is soft and comfortable with a lot of stretch. The quality is very good - the design is woven into the material, not printed. The material is thick but not hot.
This is such a great sweater! Great quality, true to size and looks just like the picture.
Amazing customer service and quality of clothes!!!
This is so cute and fun! I received several compliments on it already. Its fits well and the material is soft and comfortable with a lot of stretch. The quality is very good - the design is woven into the material, not printed. The material is thick but not hot.
Excellent quality. I will definitely order from oxknit again
Love the black and the pink... awesome sweater. A lot of people ask where I got it from.
