I love the other sweaters I have gotten from OxKnit, but this one was a little disappointing. The material is scratchy instead of soft. And the sleeves are WAY too short for me. It just doesn't fit or feel at all like my other OxKnit sweaters.
Thanks for your review.
We’re very sorry to hear that the fabric did not feel as comfortable as expected. This product is made from high-quality mohair. However, due to the natural texture of mohair, it may cause slight prickling or itching, especially for those with sensitive skin. We truly appreciate your feedback and understanding.
I love this sweater! It is comfy and cute. I bought 3 sweaters and they were way too big. I received smaller sizes and told just to keep the large ones. Sent timely without a hitch!
Thank you so much for your kind review.
We’re truly grateful for your support and so happy to hear that you’re pleased with your purchase. Your feedback means a lot to us and encourages us to keep improving.
We hope you continue to enjoy your item, and we look forward to serving you again in the future.
The shipping takes too long (months) and the quality isn't very good for the price. The designs are cute, but that's it.
Thank you for your review.
Your order was placed on December 20th, shipped on December 25th, and delivered on January 4th, which was within our usual shipping timeframe of 7–16 business days.
We’re truly sorry to hear that the product did not meet your expectations. We always hope our customers will be pleased with their purchase, so we completely understand your disappointment.
We truly appreciate you taking the time to share your feedback, and we will carefully take your comments into consideration as we continue working to improve.
This sweater is so darling- I bought it for my sister because she has a cat named Tuxedo-Tux- who looks just like this! I love the design and the sweater is well made and soft. It is also true to size. I can’t wait to give it to my sister!!! 💖💖💖
I absolutely LOVE this sweater! The colors are bold and beautiful. Very good quality. I will definitely be ordering more sweaters.