Thanks for your review.
According to our records, your order was placed on February 3, shipped on February 10, and delivered on February 16, which falls within our normal shipping timeframe. That said, we are truly sorry that it still arrived later than you expected.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales team at support@oxknit.com so we can discuss a proper solution with you.