Buyer Protection

Buyer Protection

Normaler Preis$2.00

Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.

You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.

Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.

Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.

Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.

PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.

Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact:

Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!

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100% Payment guarantee & Protect your order from damage, loss, or theft.
  • The delivery date is 6-15 days

Customer Reviews

Based on 62 reviews
allie s (Pittsburgh, US)
Scam. Do not purchase. A cash grab.

This literally does nothing. My order was over a month late being delivered over the 7‐15 days promised. I was missing an item from my order as well. Oxknit refused to honor this buyer protection that I paid for. Don't order from this company.

Julio César Eloss Martínez (Mexico City, MX)
Haven't received my package

Pub have a terrible service, it takes ages for the goods to come and the carrier lost my packages, so, now I'm eating for a new shipment to come.

Hope the product its a little better than your service.

Kevin Frazier (Severn, US)
They got me this time!

I have ordered from here before and was pleased. However, they got me on my most recent order. I bought and paid for 4 shirts. They decided to only send me 2 of the 4 shirts. Now they won’t respond to any of my messages about where the rest of my order is.

Ayodeji Situ (Hazel Crest, US)
Bad Qaulity

Bad Qaulity

curtis deas (Berlin, US)
On point

Fast shipping great fit good quality great price

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