Unsere Rückgabebedingungen gelten für 30 Tage. Bitte bearbeiten Sie die Rücksendung innerhalb von 30 Tagen nach Lieferung, und bitte erlauben Sie 1-2 Wochen ab dem Zeitpunkt, an dem Sie Ihre Rücksendung versenden, damit sie bearbeitet werden kann.
Sie erhalten eine E-Mail, sobald Ihre Rücksendeanfrage erfolgreich bearbeitet wurde.
Sobald Ihr zurückgesendeter Artikel eingegangen ist und er unseren Rückgabebedingungen entspricht, werden wir Ihnen eine Rückerstattung über die Zahlungsmethode ausstellen, die zum Zeitpunkt des Kaufs verwendet wurde.
Hinweis:
Aus hygienischen Gründen akzeptieren wir keine Rücksendungen zum Umtausch oder zur Rückerstattung für Unterwäsche, Nachtwäsche, Bademode und Slips, es sei denn, die Artikel sind sichtbar defekt.
Situationen, in denen wir Rückerstattungen gewähren
Produktprobleme
Wenn das Produkt nicht Ihren Erwartungen entspricht oder das Produkt ein Qualitätsproblem aufweist, bearbeiten wir eine Rückerstattung innerhalb von 3 Werktagen.
Nicht vorrätig
Wenn das von Ihnen gekaufte Produkt nicht vorrätig ist, werden wir Sie per E-Mail kontaktieren, um Ihnen die Möglichkeit zu bieten, entweder eine Rückerstattung zu erhalten oder auf die Nachlieferung zu warten.
PayPal-Probleme
Wenn der Name und die Adresse Ihres PayPal-Kontos nicht mit Ihrer Bestellung übereinstimmen, senden wir eine E-Mail zur Verifizierung. Wenn innerhalb von 3 Werktagen keine Antwort erfolgt, erstatten wir die Bestellung automatisch.
Situationen, in denen wir die Versandkosten nicht übernehmen:
1. Falsche Größe, falscher Stil gewählt;
2. Möchte/gefällt nicht;
3. Nichts falsch mit dem Produkt, möchte es nur zurückgeben.
Bei weiteren Fragen kontaktieren Sie: support@oxknit.com.
Rückgabeprozess:
Bitte fügen Sie die folgenden Informationen im Rücksendepaket bei:
① Bestellnummer und Produkt-SKU der zurückgesendeten Artikel.
(Nur Rücksendungen über die lokale Post.)(Es können Einfuhrsteuern anfallen und die Lieferung kann sich verzögern, wenn Sie Expressdienste wie DHL, UPS, TNT und FEDEX wählen.)
② Versandetikett (außen am Paket).
③Sendungsverfolgungsnummer.
④ Gründe für die Rücksendung.
Bitte senden Sie eine E-Mail und belegen Sie das Problem mit dem Artikel (Bild des qualitätsbezogenen Problems des Artikels, falsche Größe usw.), wir erstatten Ihnen den Betrag, nachdem wir das Paket erhalten und inspiziert haben.
Wenn die Rücksendung vom Verbraucher verursacht wird, ist der Verbraucher für die Versandkosten verantwortlich. Die genauen Kosten sollten auf dem von Ihnen gewählten Expressunternehmen basieren.
Wenn die Waren aus unseren Gründen beschädigt oder nicht korrekt sind, ist der Verbraucher in diesem Fall nicht verpflichtet, die Versandkosten zu tragen.
Vielen Dank für Ihren Einkauf bei OXKNIT!
- Gestricktes Top
- 100% Baumwollgarn
- Ungefüttert
- Reguläre Passform
- Maschinenwaschbar
Stoff & Pflege
- Delikate Maschinen Waschen bei 30 Grad (86℉) mit ähnlichen Farben.
- Auf links bei niedriger Temperatur bügeln.
- Flach lagern.
- Nicht im Trockner trocknen.
- Nicht bleichen.
Casusl, comfortable & cute. All the C's of a diamond. This oxknit light weight sweater is a gem. I get so many compliments when I wear it.
Way too small
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
I always fall for the Oxknit photos and convince myself that this time will be different. I know to size up, so I did...but is it too much to ask that they use American sizing for American orders, websites, advertising, etc? This sweater does NOT work for anyone with boobs. The entire butterfly was hidden in my armpit and so it did not look at ALL like the photo. I wanted to return it--it was $32--and Oxknit insisted I mail it back to China. At that point, it's not even worth the cost, so I gave it to a friend who is smaller overall and has significantly smaller boobs...and she said the butterfly hides in her arnpits, too. Cute idea when it's laid flat, but obviously extremely poorly executed. I am so annoyed by all the Oxknit ads I get everywhere because I will never ever ever order again. It's not worth it to take the risk on something that it's properly sized for the market and has such a draconian return policy. They really shoudl do better.
Thanks for your review.
We completely understand your disappointment. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
Please feel free to contact our after-sales support team at support@oxknit.com. We will do our best to provide a suitable solution rather than having you return the item.
El suéter es lindo y de buena calidad. Aconsejo pedir dos tallas más que la habitual. La cintura es muy reducida por lo que obliga a abrir los dos botones laterales y con eso se pierde mucho del corte de la prenda. Lástima!
When I saw this sweater is was instant love. I ordered it in Large but wish I would have ordered an XL . I like things to fit a little loose
Unlike other products from oxknit this isn’t well made. After trying it on, parts that should lie flat like pokers don’t, it seems stretched in parts, and I dread to think how it will stand up to a wash. The colour is great, and it feels like it would keep me warm
Thanks for your review.
We are very sorry to hear this and truly regret that the item did not meet your expectations. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.
Love the sweater, but an XL was skin tight on me, whereas they are usually loose and I also fit in large, but as more fitted. This is the only XL that doesn’t fit me. I gave mine away.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Very loose.i got an S, i wear S but this looked like M or L. I was super sad. Can't wear it.:(
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Wayyyyy too big and frumpy. I tried to return but no one got back to me
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Sehr schlechte Qualität
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
Great quality, very nice
My husband and I wore our matching oxknit outfits to our recent trip to Ravenna Italy. He was unaware I purchased matching outfits but he happily wore his retro shirt. I think it fit him well.
I have so many Oxknit sweaters at this point, I have lost count. They are always exactly what you'd expect based on the pictures, the quality is amazing. I'm 5'1" and 130 lbs, and small is the right size for me. They do take quite awhile to ship, so be prepared for at least a month before delivery, if you're ordering for a specific event. I check the website daily for new releases.
I have so many Oxknit sweaters at this point, I have lost count. They are always exactly what you'd expect based on the pictures, the quality is amazing. I'm 5'1" and 130 lbs, and small is the right size for me. They do take quite awhile to ship, so be prepared for at least a month before delivery, if you're ordering for a specific event. I check the website daily for new releases.
I absolutely love this sweater. I have so many Oxknit shirts at this point, I have lost count. They do not disappoint and very high quality. They do take awhile to ship, so be prepared for that. If you're ordering one for a specific event, you need to be prepared for at least a month before arrival. I'm 5'1", 130 lbs, and small is the right size for me.
