I contacted this company twice about being able to return or exchange items. Never heard back. Website states you can return or exchange items but on closer look they do not actually tell you how to do so. Plus these don't wash well, they pill and fade.
Thank you for your review.
We are very sorry for the frustration and inconvenience this has caused.
We were unable to locate any emails from the email address associated with this review. Could you please kindly contact our after-sales email support@oxknit.com so that we can assist you further?
We would also like to clarify that our return policy includes our return address and explains the situations in which the return shipping fee is not covered by us. We always aim to be transparent, and we truly do not want you to feel otherwise.
I love this sweater. The fit is flattering, it's comfortable, and it works for both the office and the weekend. Already ordered the same in two other patterns!
It's cute and comfortable, what's not to like?
I have bought 3 others in this style. Though they are pretty, they stretch out so easily. Make them unflattering to wear, which is a bummer.
Every time I wear something new from Oxknit I get compliments and this time its no different. It fits well, feels nice, doesn't make me sweat and its really warm (today was -23C). I'd be ordering again soon but the only problem is that I don't know what to pick.