Προστασία αγοραστή

Εγγυηθείτε την ασφαλή παράδοση του πακέτου σας προστατεύοντάς το από απώλεια, ζημιά και καθυστέρηση.

Καθυστέρηση: Διεκδικήστε 5 $ εάν το δέμα σας δεν παραδοθεί εντός 35 ημερών από την εκπλήρωση.
Ζημιά: Διεκδικήστε μέχρι την πλήρη αξία της αγοράς σας, εάν τα αντικείμενά σας καταστραφούν κατά τη μεταφορά.
Απώλεια: Διεκδικήστε την πλήρη αξία της αγοράς σας εάν το δέμα σας δεν παραδοθεί πριν από την 30ή ημέρα από την εκπλήρωση.

Σε περίπτωση ένστασης, επικοινωνήστε μαζί μας μέσω email: support@oxknit.com.
Μπορείτε επίσης να επικοινωνήσετε μαζί μας μέσω των εισερχομένων της σελίδας Facebook και των εισερχομένων Instagram ή των εισερχομένων Shopify.[[t801]

Παρακαλούμε σημειώστε:
Η προστασία αγοραστών είναι μια υπηρεσία προστιθέμενης αξίας που προσφέρεται από την OXKnit. Μην αγοράζετε την Προστασία αγοραστή ως αυτόνομο στοιχείο. Για τις κατάλληλες παραγγελίες, η επιλογή της Προστασίας αγοραστών στο ταμείο ή στη σελίδα του καλαθιού αγορών εγγυάται την ασφαλή παράδοση του πακέτου σας προστατεύοντάς τα από απώλεια, ζημιά και καθυστέρηση.

61%

(4607)

(668)

(471)

17%

(1283)

6850

262

Customer service like no other!

I had inadvertently ordered the wrong size, when I contacted Oxknit to see what my options were, they were so kind to replace the sweater at the size that I needed, all without sending the other back! It was my mistake, no questions asked, they replaced the sweater! I had already purchased two other sweaters before this purchase, both fit perfectly, high quality, wash-up very nicely and purchases at a very reasonable price!

I will definitely be ordering more from Oxknit! Can’t recommend them enough!

Nice set, but customer service is TRASH!

I messaged the company within 5 minutes of placing my order to change my size (my fault for not double checking) within 24 hours, and then every few days and never got a response until AFTER my package had been shipped. Luckily, it fit, but if they couldn’t contact me back within a month prior to shipping, I cannot imagine how long an exchange would take.

Thank you for your review.

We are very sorry for the frustration and inconvenience this situation has caused.

We only received one message regarding a size exchange request, and we replied to it on January 29th. We sincerely apologize if our message did not reach you successfully or was directed to your spam or junk folder.

For urgent issues, we kindly recommend contacting us via Facebook or Instagram as well, as we may be able to respond there more quickly than by email.

Sweater

Love it. Great quality

Nice quality but not as pictured

They were a little on the small side for their size. They were nicely made and not cheap looking or feeling, but they aren’t the pants in the photo. A close knockoff I suppose, but not close enough. I thought for the price and with all the hype it wouldn’t be a knockoff company, but it seems to be so.

Thanks for your review.

We are very sorry to hear this and truly regret that the item did not meet your expectations. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.

Stylish & comfortable!

This sweater, as all the others I’ve purchased, is comfy, breathable, & very appealing. Perfect for a workday or lunch with friends.

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Εγγυηθείτε την ασφαλή παράδοση του πακέτου σας προστατεύοντάς το από απώλεια, ζημιά και καθυστέρηση.

Let customers speak for us