Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Iconic retro style meets vibrant vintage geometry—stand out with nostalgic flair.
Celebrate vintage charm with this men's retro knit polo shirt, featuring a dynamic geometric pattern inspired by classic 1970s designs. Warm shades of orange, brown, and cream intertwine to create a vibrant and nostalgic look, perfectly accented by solid brown trims and button-up detailing. Crafted from comfortable knit fabric, this polo effortlessly combines retro authenticity with modern-day comfort.
Ideal for casual days, stylish nights out, or retro-inspired gatherings, pair it with chinos or denim to complete a memorable vintage look.
The sizing was off- XL fit like a large. It took a week for them to respond and I was given the option to return at my expense. Since it was to China, the shipping was over $60 which was roughly the costs of the shirts. It wasn’t worth the money to return them.
Dear valued customer,
Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced with the size. We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page. We are sorry that it did not meet your expectations.
We understand your frustration with the return process and we apologize for the delay in our response. We do offer returns for our international customers, however, we understand that the cost may not be feasible for everyone. We would like to offer you a 20% discount on your next order as a gesture of our sincere apologies.
We appreciate your feedback and we will take it into consideration for future improvements. Please do not hesitate to reach out to us if you have any further concerns. We value your satisfaction and we hope to have the opportunity to serve you better in the future.
Best regards,
Customer Service Team
100% cotton is good and the sweater fits well.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
So cute and fun
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I love it. It’s absolutely adorable and I get a lot of compliments
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
J'adore !!!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Bought this sweater for my boyfriend for his birthday. Great design and colors, light weight. Reviews said it ran big, so I bought his regular size, XL. It arrived and was way too small! So now I wear it. And the zipper is cheap and awful. Just know what you’re getting if you buy this.
Hi,
Thank you for taking the time to leave a review and share your experience. We apologize that the size did not fit as expected. We understand how frustrating that can be.
We advise our customers to refer to the size chart to choose their size accurately. In case you prefer a looser fit, we recommend purchasing a size up. Our size chart is displayed on the item page for your convenience.
We are glad that you are able to enjoy the jacket now and appreciate your feedback about the zipper. We will definitely take it into consideration for future improvements. Thank you again for your review.
Have a blessed day!
She’s takes the cake for me!!! I had her on at work the day we had a celebration. She stood out so loud and beautiful. I named her. “She takes the cake”!!! She’s everything and more. She stands out speaking loud and clear. “It’s me, the beauty “!!!
Beautiful
Despite having issues with shipping and delivering, this top was fabulous. I will say I got two that are the same size, but they are completely different sizes on. I bought an XL and one fits in the other one’s a little bit loose. I normally wear a medium or a large in US sizes.
Ich Liebe meine 3 shirts!
It's terrific, the comments when you wear these things, are outrageous!