I received an email asking me to leave a review but I never received 3 of the items I ordered!!
Dear
We apologize for the inconvenience and frustration you have experienced with your order. We are sorry that customs lost your parcel and we will do our best to rectify the situation for you.
Please feel free to contact us via email and we will be more than happy to arrange a resend or a refund for you.
We appreciate your patience and understanding in this matter. We are looking forward to your reply so we can assist you further. Thank you for bringing this to our attention.
Sincerely,
Oxknit Customer Service Team
The pink is biege. The picture is not at all representative.
Hi,
We are deeply sorry to hear that you received a product with the wrong coloring. That is definitely not what we want for our customers. If possible, could you please provide us with some pictures so we can confirm the issue? We want to make sure you get the correct product and are happy with your purchase. Thank you for bringing this to our attention. We will do our best to resolve it for you.
I have received a lot of compliments about this shirt. Perfect shirt to wear during the Spring and Summer months.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I love this sweater so much....I got so many compliments when I wore it....Fits true to size and the material is very comfortable...5 stars for sure
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Normally mine is a size M but in this case even the size S is too large
Hi,
Thank you for your feedback and we are sorry for not making you satisfied.
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page.
Have a blessed day!