My shirt was cute and good quality but came with a hole in it. I wanted to return it to get my money back. They told me I had to pay for shipping and that it wouldn't be worth it. And gave me $9 back. Ridiculous. Will not be ordering from them again.
Thank you for your review, and we are truly sorry for this experience.
After reviewing the record, we found that this was our mistake. We sincerely apologize for the inconvenience and disappointment caused.
We will arrange for our colleague to process a full refund for you shortly.
Sac your money. These are cheap knockoffs and the designs have small holes around all the designs, which the company claims is normal. No. It is not normal to have tiny holes all over a brand new garment. Also the fabric is cheap and super thin. It’s truly one or two wearing as I doubt it would even survive the waking machine, sadly.
I got ripped off, tried to return it due to defects and got the run around for months, offers to keep it to discount it and everything but a return and refund.
I got scammed by this company, I hope this review saves your time and money.
Thanks for your review.
We are very sorry for the concern this has caused.
Because this piece is made with jacquard knit, the stitches at curved edges may appear slightly open and the base color may show through, which can look like tiny holes. This is a normal characteristic of jacquard knitting, especially when the fabric is stretched, and does not mean the item is damaged.
To help, we offered different options, including an exchange for another style while you keep this one. As this is not a quality issue, if you would still prefer to return it for a refund, the return shipping cost would need to be covered by you. We understand that international return shipping can be expensive, which is why we wanted to help you avoid this cost.
I bought this for myself but didn't really like the way it looked on me. I asked for a refund and they did one better - I was able to get a different top with no issue that I love. This company is great to work with, and I will be purchasing more items. Don't hesitate to get this item.
I was hoping the top would be loose but stay on both shoulders, the neck is too big for that. It really is off the shoulder-and I'm a bit too old for off the shoulder looks at work. Liked the sweater and weight but would prefer a smaller neck.
Honestly it's adorable, I get so many compliments on it. Now I want all the sweaters.