Vår forsikring varer i 30 dager. Så vennligst behandle returen innen policyens varighet, og beregn 1–2 uker fra du sender returen i posten til den er behandlet.
Du vil motta en e-post når returforespørselen din er behandlet.
Når vi har mottatt den returnerte varen din, og den er i samsvar med vår returpolicy, vil vi refundere deg via betalingsmetoden som ble brukt ved kjøp.
Merknad:
Av hygieniske årsaker kan vi ikke tilby refusjon på undertøy eller truser med mindre varene er synlige defekte.
Situasjoner der vi refunderer
Produktets problem
Hvis produktet ikke samsvarer med det du ønsker, eller det er et kvalitetsproblem med produktet, refunderer vi deg innen 3 virkedager.
Utsolgt
Hvis produktet du kjøpte var utsolgt, vil vi kontakte deg via e-post og tilby deg valget mellom å refundere eller vente til det er på lager.
PayPal-problemer
Hvis PayPal-kontonavnet og -adressen din ikke samsvarer med bestillingens navn, sender vi deg en e-post for bekreftelse. Hvis du ikke mottar svar innen 3 virkedager, refunderer vi automatisk bestillingen.
Situasjoner vi ikke dekker fraktkostnader:
1. Velg feil størrelse, feil stil;
2. Vil ikke ha/liker ikke;
3. Ingenting galt med produktet, vil bare returnere det.
Andre spørsmål, kontakt: support@oxknit.com.
Returprosess:
Vennligst legg ved følgende informasjon i returpakken:
① Ordrenummer og produkt-SKU for varen(e) du returnerer.
(Kun retur fra det lokale postkontoret. (Du kan påløpe importavgifter, og leveringen kan bli forsinket hvis du velger ekspressfrakt som DHL, UPS, TNT og FEDEX)
② Fraktetikett (utenfor pakken).
③Sporingsnummer.
④ Årsaker til retur.
Send en e-post og bevis problemet med varen (bilde av varens kvalitetsrelaterte problem, feil størrelse osv.). Vi refunderer etter at vi har mottatt pakken og inspisert den.
Hvis returen er forårsaket av forbrukeren, skal forbrukeren være ansvarlig for fraktkostnadene. Det spesifikke gebyret bør være basert på hvilket ekspressselskap du velger.
Dersom varene som mottas av våre årsaker er skadet eller ikke er korrekte, og forbrukeren ikke er pålagt å betale fraktkostnadene av denne grunn.
Takk for at du handlet hos OXKNIT!
- Strikket poloskjorte
- 100 % bomullsgarn
- Uforet
- Vanlig passform
- Kan vaskes i maskin
Stoff & Omsorg
- Delikat maskin Vask på 30 grader (86℉) med lignende farger.
- Strykes på vrangen på lav temperatur.
- Oppbevares flatt.
- Ikke tørk i tørketrommel.
- Ikke blek.
The fit, quality and appearance of the sweater is amazing!! I could not be happier with it!
So I read the reviews after I had purchased my sweater . Mixed feelings. It took over a month to arrive. But when it did I was pleasantly surprised with the garment. Looks just like the one advertised. It appears well made. So I took one star off for delivery time . But on the whole I would give the sweater its self 5 stars, as I am extremely happy with it.
Clothing is true to size and fit perfectly. I love the quality. I wore this fit for galentines and received so many compliments. I will definitely repurchase from Oxnit.
I ordered these sweaters and I love them I get alot of compliments. THANK YOU ❤️
Love it! It feels like quality material.
I can’t stop buying these shirts
This sweater, as all the others I’ve purchased, is comfy, breathable, & very appealing. Perfect for a workday or lunch with friends.
Was extremely pleased with sweater when it first arrived. Gave it a quick wash on cold gentle cycle, laid flat to dry, as labelled, found fit was considerably more snug after same. Still wearable, even flexed out a bit, quite pleasantly, but after next wash, as per label, found several thread had come loose. It now looks like an old, second hand sweater, suitable only for cool weather camping. I’d be surprised if it lasts 6 months before coming apart. Was not inexpensive, would not buy again.
Thanks for your review.
We are very sorry to hear this and truly regret that the item did not meet your expectations. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.
Cute pattern but super cheap, fits like an old lady sweater - the colors bleed into each other. Def not a great buy. DO NOT PURCHASE.
Thanks for your review.
We are very sorry to hear this and truly regret that the item did not meet your expectations. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.
I never received my shirts..buyer beware!!
Thank you for your review.
We are very sorry that your parcel may have been lost in transit, and we completely understand how frustrating this must be.
We have already contacted you by email to provide a solution. Could you please kindly check your inbox as well as your spam or junk folder, in case our email was filtered there?
Thank you for your understanding.
Super cute but sleeves are way too short and the wrist areas easily stretched out. Other than that I love it.
Thank you for your review.
We’re very sorry to hear that the sleeve length and wrist fit did not meet your expectations.
As knitwear has natural elasticity, the wrist area may loosen slightly with wear. We truly appreciate your feedback, as it helps us continue improving our products.
We’re also very grateful to hear that you still love the style. Thank you again for your support.
Ordered size L according to their chart - fits like an XL. There may be cotton in it, but it is very stretchy - feels like vicose, polyester and nylon blend.
Thank you for your review.
This item is made from 100% cotton. According to our previous communication, the measurements you provided are within a reasonable discrepancy range, as all measurements are taken by hand and may vary slightly.
We also offered an exchange solution, but we have not heard back from you since our last email on March 3rd.
You are always welcome to reach out to us if you would like to discuss this further.