I am normally a large, but just reordered M sizes as everything is too big
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
I ordered a small and it was enormous. I emailed them asking to exchange for an XS and they said they don’t make an XS. And if I wanted to return I had to pay for shipping myself and of course it’s to Asia so would be more expensive than it’s worth. Waste of money
Thank you for your review.
We completely understand that the return shipping fee can be quite high, which is why we provided different options to help you avoid this cost. We would also like to kindly note that our sizing does not follow any specific country’s standard sizing. In this case, we kindly recommend checking the size chart on the product page, which can help you choose the most suitable size.
We’d also like to clarify that our return policy includes our return address and explains the situations in which the return shipping fee is not covered by us. We always aim to be transparent, and we would never want you to feel otherwise.
I ordered the xs and it fit my neighbor who was xl. I asked for a return and was offered a slight discount but was told I would have to pay for the return. I just gave it away at that point. Very disappointed.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
I’m 5”1 and I'm about 125 pounds I really want this brand to work. I love their color style the funky patterns but their sizing chart is trash! I bought four halters all in different sizes and only one fits. I actually bought two extra larges one extra large fits and the other is too big. I don’t know how that worked out.🤦🏽♀️ I guess I’ll just have to be happy with one out of four fits, but I think that’ll be the last shirt I buy.
We’re very sorry to hear that the sizing was inconsistent and that only one of the four tops fits properly. Please contact our support team before giving up on the other items, as we would be glad to review the issue and offer a suitable solution.
In some cases, an item may have been made or labeled in the wrong size, so your feedback and measurements are very important in helping us verify what happened and assist you appropriately.
I love this halter, it looks just as advertised. The weight of it is perfect for summer, however it runs large. I usually wear an XL so that’s what I ordered, but definitely should’ve gotten a L.