No structure no support
We’re sorry that the material and structure did not meet your expectations. This style is made from 100% cotton yarn and is designed with a lighter, softer knit, so it may feel less structured than a heavier garment. We appreciate your feedback and will share it with our product team.
At first I ordered size M according to the sizing chart, but it was too big for me and looked poorly, so I requested an exchange for a size S.
Today I got size S and it’s the exact same size as M, they’re identical! And they both fit poorly 🙄
I have no idea how they managed to mess up the sizing this bad, but please don’t order this item, you won’t get your correct size and will be disappointed with this fit and with the waste of fabric..
And I’m now hoping for a refund that I don’t think I will get
We’re very sorry for the sizing issue and the frustration this has caused. It is possible that the factory attached the wrong size label during production, which may explain why the size S and size M appear identical.
We have already replied to you by email and will verify the issue as quickly as possible. Thank you for bringing this to our attention.
Het is een slobberig truitje van slechte kwaliteit. Ik kan het terug sturen maar krijg geen retourlabel. Echt niet zoals op het plaatje helaas
Thanks for your review.
We are truly sorry to hear this and sincerely regret that the item did not meet your expectations. We understand how disappointing this must be.
Please feel free to contact our after-sales support team at support@oxknit.com. We will do our best to provide a suitable solution rather than having you return the item.
Saggy and loose still after exchange of size not solid material or a true knit …disappointing for the cost
We’re sorry to hear that the exchanged size still did not fit as expected, and we understand your disappointment.
Our knitwear is made with 100% cotton yarn, but different knit structures can vary in softness, stretch, and overall drape.
Your feedback is important to us, and we will share it with our product team for future improvements. If you still need assistance, please feel free to contact us by email, and we’ll do our best to help.
Small was massive and no XS option. Would've loved this if there were an option that fit
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.