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Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
I wear a 32w 34L
These pants are sized my s m l xl, and the sizing chart says that L are 34” long but they are so short I had to buy two pairs and sew them together to get them to reach my desired length good thing I can sew, I’m 6’4” and honestly it’s impossible to find pants that fit me so I’m not surprised but the pic they are rolled up and it’s just not what I pictured but a solid construction and material, just wrong size and disappointed is all
Thanks
I liked
I didn’t realize when ordering these that would take over a month to get from China. When they came they were way too small and would have to ship them back to china for an exchange. Money down the drain.
i went with the larger of the sizes i would normal go between..but with these pants, i would suggest going up two sizes.
I love this sweater more than the other 16 that I purchased from oxknit!!!! Fit is great and colors are vibrant. We'll made and fabric is really soft. Will definitely make more purchases!!!
I LOVE, LOVE, LOVE this sweater. One of my favorite and I own about 15 sweaters from Oxknit! Very vibrant colors and the sizing is true. I ordered a medium! Will definitely recommend purchasing!
I love this cotton sweater. It fits perfectly and is so soft. I love the Dachshund print on it.
My fans went crazy over this one. They loved the retro look.
Nice fit. Good color. Very comfortable. I wear a medium. I've made 3 orders already.
Going to wait for Black Friday and make another purchase.
I was thrilled to find such an authentic-looking pair of blue jean overalls like my grandpa wore on the farm. They are tighter-fitting than other overalls I've tried and wouldn't work over your clothes. I'm 5'7"/183 lbs and wear a 40S jacket/34 inch waist in vanity sizing. I bought the XL and they are very snug around the middle and the fly is comically high to the point of useless. I wish they were a little better made—the clasps were loose before I tightened them with pliers—but for the price and the aesthetic, I am very satisfied. Very cool look. They are probably better for fashion than work, but I have worked in them without issue and I got a lot of compliments while doing so!
Finally something that resemble pictures in website!
🤩
I love this sweater more than the other 16 that I purchased from oxknit!!!! Fit is great and colors are vibrant. We'll made and fabric is really soft. Will definitely make more purchases!!!
Wish you had more extended sizes! I'm a woman over 6ft, but I still like to dress fashionably. I've gotten compliments on this piece! Sadly, other items I am interested in have limited sizes.
I used the size guide to determine what I needed to order. It recommended a 2Xl, which would normally be huge on me, and I was nervous about it. However, I received the sweater and it fits beautifully. The fabric is so soft and the stitching on mine is good to go.