Vår forsikring varer i 30 dager. Vennligst behandle returen innen 30 dager etter levering, og det kan ta 1–2 uker fra du sender returen i posten.
Du vil motta en e-post når returforespørselen din er behandlet.
Når vi har mottatt den returnerte varen din, og den er i samsvar med vår returpolicy, vil vi refundere deg via betalingsmetoden som ble brukt ved kjøp.
Merknad:
Av hygieniske årsaker godtar vi ikke retur for bytte eller refusjon av undertøy, nattøy, badetøy og truser med mindre varene er synlige defekte.
Situasjoner der vi refunderer
Produktets problem
Hvis produktet ikke samsvarer med det du ønsker, eller det er et kvalitetsproblem med produktet, refunderer vi deg innen 3 virkedager.
Utsolgt
Hvis produktet du kjøpte er utsolgt, vil vi kontakte deg via e-post for å tilby deg muligheten til enten å få refusjon eller vente på at varen skal være på lager igjen.
PayPal-problemer
Hvis PayPal-kontonavnet og -adressen din ikke samsvarer med bestillingens navn, sender vi deg en e-post for bekreftelse. Hvis du ikke mottar svar innen 3 virkedager, refunderer vi automatisk bestillingen.
Situasjoner vi ikke dekker fraktkostnader:
1. Velg feil størrelse, feil stil;
2. Vil ikke ha/liker ikke;
3. Ingenting galt med produktet, vil bare returnere det.
Andre spørsmål, kontakt: support@oxknit.com.
Returprosess:
Vennligst legg ved følgende informasjon i returpakken:
① Ordrenummer og produkt-SKU for varen(e) du returnerer.
(Kun retur fra det lokale postkontoret. (Du kan påløpe importavgifter, og leveringen kan bli forsinket hvis du velger ekspressfrakt som DHL, UPS, TNT og FEDEX)
② Fraktetikett (utenfor pakken).
③Sporingsnummer.
④ Årsaker til retur.
Send en e-post og bevis problemet med varen (bilde av varens kvalitetsrelaterte problem, feil størrelse osv.). Vi refunderer etter at vi har mottatt pakken og inspisert den.
Hvis returen er forårsaket av forbrukeren, skal forbrukeren være ansvarlig for fraktkostnadene. Det spesifikke gebyret bør være basert på hvilket ekspressselskap du velger.
Dersom varene som mottas av våre årsaker er skadet eller ikke er korrekte, og forbrukeren ikke er pålagt å betale fraktkostnadene av denne grunn.
Takk for at du handlet hos OXKNIT!
- Strikket topp
- 100% bomullsgarn
- Uforet
- Normal passform
- Maskinvaskbar
Stoff & Vedlikehold
- Delikat maskin Vask ved 30 grader (86℉) med lignende farger.
- Stryk på vrangen ved lav temperatur.
- Oppbevar flatt.
- Ikke tørketrommel.
- Ikke blek.
The neckline is not right. It's not quite "off the shoulder " but it is too wide for a normal neck line. It might work if the quality was better, but it is stiff and seems stretched out. It will not lay right and clearly doesn't fall into place. I do not recommend. A return isn't an option because it is a Chinese company that will make you pay for shipping back to China, which costs more than the price of the shirt. I'm stuck with 2 poor quality shirts that I will not wear and I'm out $80.
We’re sorry the neckline and fabric did not meet your expectations. This style is designed with a wide neckline, allowing you to adjust it to show either shoulder according to your preference. Both shirts are made from 100% cotton, but we understand your concerns about how they feel and sit when worn.
We’re sorry, but we don’t cover return shipping for returns based on personal preference. Since you’ve also raised concerns about the neckline appearing stretched and not lying properly, please contact our customer service team with photos so we can review the issue.
This sweater is cut toward an off the shoulder look but I wear it w a tank top under it for a work friendly option. It’s so cute! Fits true to size and is not a baggy cut.
It’s perfect! I get a ton of compliments and people asking where I got it. When i first saw it, I thought it might be a little ‘Christmas-looking’ because of the red and green together on the sleeves but it’s just so colorful and whimsical in general that this doesn’t seem to matter at all and I wore it at Christmas and well beyond!
I really liked the sweater. It looks and feels great but the small was too big. I need extra small or petite. I gave it to a friend who is slightly bigger and it fit her perfectly. I hope they will consider making extra small or petite sizes in the future because I would definitely order from them again.
I love this design! The details are fabulous and the fit is spot on!
Ordered the green sweater with the pink cheetah and it is perfect! I wore it with pink jeans to a party and everyone wanted to know where it came from! I will be ordering again soon!!!
Bought multiple shirts in same size and all of them fit different , order one size up to be safe if ordering.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Got the green polo with the cheetahs and it is so much fun to wear. It’s pretty thick, so summer wearing was rough, but it will work great for fall and spring! It’s made very well and know it will last!
The cardigan is so amazing, confortable and sexy
Love the shirt! It’s one of my favorites now. Excellent fit. I’ve turned my brother on to Oxknit now and he loves them too.
I now have 31 of your Tops and it's not enough, still buying.
So many people have complimented me on my "style" while wearing this. Its very good quality material. I 100% recommend.