Love my orange Oxknit top! I initially ordered one size up thinking it will shrink a bit after wash. The piece came way too big for me so I contacted customer service to replace it. They immediately responded and sent me the correct size and let me keep the oversized one. It was generous, hassle-free and now I love my well-fitting top! I can dress it up or down and it came out just fine after washing it in gentle cycle and drying it flat. Just because of the great customer service alone, I will buy multiple more items from this company in the future!
Ordered my size and it is too wide and very short. Having a model show this item on the site would help a lot. The collar is fringy and bad where it meets the body. I can't get anything sit right.
Thank you for your feedback.
We are sorry to hear that the fit and collar construction did not meet your expectations. We understand how frustrating it can be when an item feels too wide while also being shorter than anticipated, making it difficult to style comfortably.
Your feedback about adding model photos to better show the fit, as well as the collar finish where it joins the body, has been noted and will be shared with our product team.
Vooral veel te groot, blijft niet mooi zitten. Hopelijk nog te vermaken