The shipping for the return costs more than the shirt. Make sure you really like it!
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange.
Thank you for bringing this to our attention. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day!
Best regard,
Oxknit Customer Service Team
Like many others stated, the quality of the fabric in this shirt is really good but unfortunately it shrank so much after the first wash that it doesn’t fit any more. Purchased a medium. When it arrived it was 21” wide and 27” long. After washing exactly as recommended (cold water, mild detergent, lay flat to dry) the shirt was only 20” wide and 25” long, and way too tight in the armpits.
Hi,
Thank you for your review and we're sorry to hear about the shrinkage issue with your recent purchase. Our products are all heat-set after sewing, usually they won't shrink unless high-temperature washed, ironed, or tumble dried. We recommend hand washing at a temperature below 30 degrees for the first-time wash, but you can also machine wash it, but it’s best to dry it flat, and please don't dry it at high temperatures. We hope this helps and please don't hesitate to reach out to us if you have any further concerns. Thank you for choosing our product!
Poor quality
Hi,
Thanks for leaving a review.
We're sorry to hear that you experienced some shrinking and poor quality with your purchase. Our products are all heat-set after sewing, so they typically won't shrink unless they are exposed to high temperatures during washing, ironing, or tumble drying. We recommend hand washing at a temperature below 30 degrees for the first-time wash, but you can also machine wash it. However, it's best to dry it flat and avoid high temperatures. We hope this helps and we apologize for any inconvenience this may have caused. Thank you for your feedback and for choosing our product.
Have a great day!
This shirt surpassed my expectations. It’s of high quality and color.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I've worn it several times and get compliments on it each time! Love the knit, love the colors.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!