Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Strikket topp
- 100 % bomullsgarn
- Uforet
- Vanlig passform
- Kan vaskes i maskin
Stoff og pleie
- Delikat maskin Vask på 30 grader (86℉) med lignende farger.
- Strykes på vrangen på lav temperatur.
- Oppbevares flatt.
- Ikke tørk i tørketrommel.
- Ikke blek.
Kjærlighet ved første blikk – enkel, dristig, uforglemmelig.
Denne genseren beviser at mindre virkelig er mer. Med sin elegante, svarte strikk, kontrasterende røde fald og mansjetter, og et slående hjerte over brystet, er den den perfekte blandingen av retrosjarm og hverdagslig preg. Inspirert av MOD-moten fra 1960-tallet, føles dette plagget både lekent og ikonisk.
Bruk den alene med et miniskjørt, eller legg den over en krageskjorte for en vintage-kul-jente-vibe. Ideell for overgangssesongene og Valentinsdag-antrekk – eller når antrekket ditt trenger litt kjærlighet.
I was pleasantly surprised with the fit and quality of this sweater. True to size and washes well. I get a ton of compliments when I wear it!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!
Love the heart! Fits great!
I was worn once and it was wasted..!
Dear,
We sincerely apologize for the inconvenience caused.
We have a strict quality control before items are packed and shipped. If your items come with bad quality, please feel free to contact our email address: support@oxknit.com with your order number and photos of the defective parts. After we confirm the issue, we will provide a reasonable solution for you.
Best regards.
Feels good and fit amazing
My husband receives lots of compliments - for all his Oxknit items. This one is absolutely adorable: the picture, the colors, the material - the whole concept.
I’d love to give you a review of this outfit but I never received it! I was excited but again I never received it. So yeah, I never got it
I was super excited to get this set - I love a matching set & this set was so cute. I have other Oxknit pieces & love the value & uniqueness - however the bottoms of this matching set were enormous and the top was super tiny - I ordered the medium size set. I am 5’4” 140 C cup- the pants are giant & the top is XS. … I may try to get the pants altered … but I’m not sure knit is alter able … bummed!
I received sooooo many compliments. Very nice shirt!!!!!
I love my shirt, people really notice and compliment on it!! The material feels so good! The colors are bright and vibrant, its just really great.
Nice and soft. Received items right away.
Sizing (US standards) - if you like your sweaters to hug then buy your size. If you like them a little loose then size up.
Sweaters hit right around hip with the exception of the longer style which I find too long
Overall, good fun find and super affordable. Worth a try
I got compliments all night wearing this cardigan.
I love the brand and the style of these shirts. I got a lot of compliments when I wore it.